Hilton Garden Inn Providence Guest Reviews
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|2.2 miles from Providence centre|
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Jonn Tue, 19 June 2018
Liked: The view from the lobby was gorgeous especially on a warm spring day.Free parking is great!
Brown Fri, 15 June 2018
Liked: It's right there in Indian Point Park.
Yuexin Tue, 12 June 2018
Jay Mon, 11 June 2018
Justina Mon, 11 June 2018
Property was fine. Unfortunately, Hilton...
Disliked: We had a view of the freeway, which seemed busy through the night. Our other party was supposed to have a Harbor view but it turned out to be a brick wall- the roof of the bar downstairs. Also, their shade was broken and maintainence was unable to repair it. Staff didn't offer anything to compensate, which was disappointing.
Denise Wed, 6 June 2018
Stephen Sat, 2 June 2018
Liked: Nicely remodeled hotel.
Disliked: Carpets seemed worn and gross!
Juliana Tue, 29 May 2018
Worst hotel and booking.com experience
Liked: Location was fine and staff was nice, but totally overwhelmed
Disliked: First of all, the property charged me when I booked instead of during the stay as my rate had specified through booking.com. Because I was booking a number of rooms and needing to change reservations, they ended up billing me $12,900 and not reimbursing any of it to my card despite me canceling some of the rooms they charged me for before the deadline to cancel without a penalty. Secondly, they charged higher prices for the graduation weekend, but didn?t seem to hire additional staff, so the staff was totally overwhelmed and there was inadequate food at breakfast even though it was included in the rate. The hotel was also pretty dirty (again I think because they were fully booked with inadequate staff). Finally, I booked three king rooms with sofa bed. The sofa bed was supposed to be queen size, but is definitely no bigger than a full. Only one adult would be able to sleep on it comfortably.
Patricia Sat, 26 May 2018
Linda Wed, 23 May 2018