Hilton Garden Inn Poughkeepsie/Fishkill Guest Reviews
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|1.0 miles from Fishkill centre|
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Michael Thu, 23 June 2022
Adequate, yet disappointed that the...
Liked: The front desk clerk quickly remedied a problem to switch us to a different room when we walked in and found the bed unmade and towels on the floor at the first room to which we were assigned. The indoor pool was nice and warm. There is a nice patio location on the premises. The exercise room was adequate and used by my teenage sons. We enjoyed an extra hour at our request for a late check out at 12 noon.
Disliked: Breakfast was really slow for taking and cooking the hot cooked orders on 3 of our 4 mornings. Utensils were not widely available for use for enjoying the continental portion of the breakfast. On one morning we went to breakfast at 6:15 (6 a.m. start time posted), and the breakfast host was not expected to arrive until 7 a.m. As none of the continental breakfast items were set out to enjoy, we had to pay for our meal at another vendor even though the breakfast at the Hilton Garden was pre-paid through our reservation. As a result of the room switch upon our arrival, the hotel computer wasn't updated to reflect our new room number and another person's room charge was made to our credit card. The cancellations haven't yet been finalized to cancel all the charges. The hot tub timer was unreliable to create the spa bubbles. My teenage boys commented on the lack of friendliness of the staff compared to our home location. The lobby decor is nice; room and hallway decor is starting to feel dated.
Diane Wed, 15 June 2022
Hendrik Sun, 5 June 2022
Robin Tue, 31 May 2022
Jacqueline Mon, 23 May 2022
Average. The front desk employees...
Liked: It was available during graduation weekend
Disliked: The AC wasn?t working in the common areas and it was in the 90?s
Anthony Sun, 8 May 2022
Kelly Mon, 18 April 2022
Liked: The beds where comfortable
Disliked: The staff was not friendly. Very rude to all the guests I saw them interacting with. They talked down to ypu like no matter what we asked we were bothering them. Didn't feel comfortable in the hotel. Will not stay there again.
Theresa Sat, 16 April 2022
Liked: The bed was very Comfortable. The room was clean
Sharon Fri, 15 April 2022
comfortable and cozy
Liked: clean and homey feeling. good vibes.
Disliked: toilet seat cover could be updated
Halla Sat, 9 April 2022