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AustraliaHilton Garden Inn Portsmouth Downtown Guest Reviews
Overall Average Score:
Good (3.85 out of 5)
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| 0.5 miles from Portsmouth centre |
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Barbara M, Madison, visiting Portsmouth Music Hall Thu, 27 October 2022
A great place to spend time in Portsmouth; friendly; helpful; happy atmosphere; nice location; can't wait to return.
Liked: Very clean; nice sized room; great coffee and enough. The room and bed warm and wonderful.
Disliked: Nothing.
Barbara Mon, 17 March 2025
Good
Disliked: If it wasn't for the construction or closing of pool & restaurant it would of been a wonderful visit
Neil Wed, 12 March 2025
Overpriced bummer.0
Liked: No breakfast
Disliked: No pool, no workout facility, no place to sit outside the room, no forewarning that everything was being renovated, no price reduction for lack of facilities.O o
Gary Tue, 11 March 2025
Booking. Com not up to...
Liked: Location
Disliked: The hotel is under construction. Information on booking.com is not valid as it was due to be finished on Feb 15th. There is still a lot of work to do in the hotel. No gym, no pool no bar, and no breakfast.
Mark Sun, 9 March 2025
Terrible.no restaurant or bar
Liked: Under construction. Most facilities were closed
Disliked: Under construction
Melanie Tue, 4 March 2025
Great location, comfortable, friendly staff!
Liked: Great location!
Disliked: It was under construction- which we didn’t know about.
Caroline Sun, 2 March 2025
Passable
Luke Fri, 28 February 2025
Bad
Lori Mon, 24 February 2025
perfect location
Liked: Perfect location and clean. Still under renovation but not a bother as we didn’t need amenities.
Fawn Sun, 23 February 2025
Disappointing
Liked: Great location
Disliked: Was not informed of the construction going on in the building. The restaurant/ bar on site is closed. The pool is closed and only 1 elevator working. The elevator wait was a long time. And the construction dust was everywhere in the lobby/halls
Rick Wed, 19 February 2025
Extremely disappointing and embarrassing to...
Liked: The room was fine that we had no chambermaid service during our stay.
Disliked: I already gave a very long review to another Hilton survey. Check with them. They’ll tell you all about my being misled about a major renovation occurring. Not informed! No breakfast supplied as promised. No restaurant p/bar available as promised. No pool and Jacuzzi available as advertised. Same price charged as if these amenities were available. Horrible!
