Name: Hilton Garden Inn Pomona CA
Address: 2027 Rancho Valley Drive, Pomona, CA
Telephone: (888) 406-7656
Rating: 4.25

Hilton Garden Inn Pomona CA Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

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Exceptional

Superb

Liked: Clean, comfy beds, bar with outside seating was nice.
Disliked: Maybe a bit corporate and soulless

Exceptional

We enjoyed our stay and...

Liked: Monique was FANTASTIC!! Whenever I walked by the front desk or in the lobby, she spoke to my husband and I and remembered my name!!
Disliked: Not enough choices on the restaurant menu

Exceptional

Liked: It was a really nice room, super clean.

Superb

Exceptional

Very poor

Liked: Nothing
Disliked: We booked for 4 nights via Booking.com. We called the hotel to tell them that we won't be checking in that night; the hotel told us to call Booking.com, we did so but the staff at Booking.com told us to call the hotel, so we did. On the second night when we checked in, the hotel staff told us that since we did not checked in the first night, the room was already given away and the hotel was full with no room for us; and they would not give us a refund for the remaining 3 nights.