Hilton Garden Inn Pittsburgh/Cranberry Pa

Liked: Very clean; easy to get to; very friendly staff.
Disliked: Nothing.

This was an excellent choice for lodging as it was not far from the venue and was easy to get to.

Liked: The room was comfortable.
Disliked: Nothing.

It was a nice place to stay. Clean. The staff was excellent. Breakfast was really good.

Liked: I loved everything.
Disliked: Nothing.

good employees having to deal...

Liked: We held a room for my brother, we told the front desk that morning that he needed to be near our room. We returned from our family reunion and had my brother officially check-in to the room he had reserved. The room we were told in the morning was not the same room number that he was assigned that evening. He had great difficulty as the room had been working on that day as part of the new remodeling and should never have been available. After he checked in he called the front desk to advise them there were holes in the wall and paint prints on the furniture. He called the front desk and the person rechecked the room and reassigned him another room. (everything worked out ok but it still was stressful for him as he is elderly) Your staff is excellent and very polite, they don't seem to know when the workman are coming or how much or how many areas they are working in. (they are confused as are the customers).
Disliked: Confusion with workman remodeling and housekeeping. Example: I wanted to let housekeeping know I only needed towels and not bed made and asked a man who was in a room with door open and cleaning buckets and brooms. (assumed he was housekeeping only to find he was a workman).It is creating a very unprofessional image for Hilton Garden Inn's.

Superb

Superb

Liked: Staff was very helpful, clean rooms
Disliked: Hot tub was a little small like 4 people max

Awesome

Liked: How clean it was
Disliked: No room service

Superb

Good

Pleasant

Liked: Lobby staff was very nice and accommodating.
Disliked: Bed and pillows weren't that comfortable. My first room thermostat was broken, woke up sweaty. Thankfully, the staff was able to move me to a different room the next day. Water and coffee was not restocked in either room.

Exceptional

Liked: They were having some renovations done while we were there but everything was still really clean and nice.
Disliked: The location was perfect.

It was okay nothing special

Liked: When I booked the hotel, I did not realize that it was still under renovation. After I checked in and went up to my room, there were multiple construction workers working on the carpets. There was a lot of debris that we had to step over to get to our room.
Disliked: I did not like that. I was not made aware of the construction. I also did not like that I had to walk over debris, pieces of carpet and baseboards when getting to my room, especially on arrival. I feel as though we should have received at least one complimentary breakfast because of the renovations.