Hilton Garden Inn is a very nice place to stay. Close to restaurants and the Petersen Center. The free shuttle service, so we didn't have to walk up that enormous hill, was so appreciated. Would definitely recommend this hotel to anyone attending an event at the Petersen Center.

Liked: The close proximity to our venue and the shuttle for taking us up the hill.
Disliked: Parking, so the valet was much appreciated and worth the additional cost.

It was ok.

Disliked: Staff not very knowledgeable of the city. No city maps. Breakfast buffet lousy. Room a little stuffy.

Exceptional

Very good

Bad experience with some of...

Liked: Location
Disliked: Staff- the middle age male receptionist of the night shift was not welcoming at all. Very disappointing first impression!On the first night, I didn’t have a duvet cover and when asked the receptionist to give me a flat sheet he said that the housekeeping was closed and he didn’t have access to anything. It was a nightmare to sleep without a duvet cover!! This experience wasted my first night! The room was old and decorated in a very old-fashioned and smelled damp, making it not inviting. The only reason I had to pick this hotel was its closeness to Pittsburgh University.The housekeeping lady on the last day of my trip at 9.30 knocked on the door and immediately opened the door with her keys while I was responding to her to wait!! Although the check-out time was at 12 she opened the door and said it was check-out time! I was so shocked and frustrated by her actions. This was the first time I saw staff open the door without waiting for the guest to be prepared. Very poor experience!! I am completely disappointed by the quality of the Hilton Garden Inn in Pittsburgh!

Very good

Exceptional

Good

Good

Staff was great, room was...

Liked: Location was nice, however it was near the colleges so expect a younger crowd.
Disliked: We had an issue with the sink and tub draining really slowly.