Hilton Garden Inn Phoenix Midtown

Liked: Hotel was very clean, safe and the staff was super nice. I have been to some 4 star hotels in Vegas recently and this one was far nicer, far cleaner and the rooms way bigger.

Clean,warm and inviting. Beautiful decor inside and out. Very nice pool and hot tub area. Staff was friendly and helpful. Definitely would stay here again, and recommend to friends.

Liked: Friendly staff.

Let us check in early; they drove us to the show at the Rhythm Room; had cookies waiting when we got home; nice staff and great directions to Melrose district - will stay there again.

Disappointing

Liked: The location was great, with being so close to the hospital. The beds were incredibly comfortable and very clean. The staff was friendly and I appreciated the free parking lot.
Disliked: The pool was empty when we arrived, the listing specifically stated the pool is open. I usually always call beforehand to double-check that the pool is open but was overwhelmed and just trusted the listing. I'm super disappointed. I was traveling alone with 2 young kids in Phoenix, Arizona to visit my dad at St. Joseph's hospital (he is in long-term care currently). The hotel having a pool is always one of my top criteria for booking the room. So, to find out that the pool was closed after spending the last few hours hanging out in a hospital was incredibly disappointing. There was also construction going on throughout the entire area, from the lobby to my room, and our door stuck really bad.

Very good

Exceptional

Exceptional

Good

Exceptional

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Liked: Rooms were clean and spacious
Disliked: Everything outside of the room is in disarray. The doors stick bad and are loud, the hotel under total reconstruction. Price should have been cheaper for the state of the hotel.

Exceptional

Exceptional

Liked: Rooms were clean. Felt comfortable.
Disliked: The renovations, but that is ok will be back again.