Hilton Garden Inn Philadelphia Center City Guest Reviews
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|0.5 miles from Philadelphia centre|
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Emily, Farmingdale, visiting Franklin Music Hall Mon, 8 August 2016
Good place to stay plus it's next to the Reading Terminal Market.
Liked: Friendly staff and clean room.
Disliked: Everything was satisfactory.
Laura, Philadelphia, PA Sun, 19 October 2014
We stayed here only one night after attending a concert at the Trocadero Theater. We wanted to be close to the concert venue and we were! Only one block away. The neighborhood is kind of borderline so I'm glad we were didn't have to walk far. I would definitely stay here again for another concert in Philly. The room itself was clean and nice and the bed very comfy. Can't evaluate the food or pool or anything else, since we left early in the morning.
Liked: Great location; staff was nice; room was very nice!
Disliked: Was a bit pricey! The parking was $36 per night extra.
Tracey, Detroit Thu, 22 May 2014
They gave my prepaid room away due to overbooking. I had to drive to another hotel that was 10 more minutes away. I was told they would pay for that room but they didn't cover the $40 for parking for that room. They still have not reimbursed me for the money I already paid :(
Liked: Clean; nice staff.
Disliked: Overbooked; $40 parking fee.
Jenny H, Long Island Mon, 30 July 2012
Overall a positive experience. We stayed after seeing a concert in Camden - very convenient location for that purpose. The negative, however, was the parking. Nowhere on the website were we 'warned' that the hotel parking would be in a parking garage costing us $28.00 for the night. Obviously, being in the city, you're not going to park on the street. This parking garage was not exactly optional - and it was posted with signs directing hotel guests to park on the 3rd level. My biggest complaint is that this parking fee was not waived by the hotel. The discounted room rate doesn't mean much when you tack on $30 for a parking fee that no one mentioned.
Liked: Friendly staff.
Brenda Tue, 11 February 2020
Liked: Yes, there were renovations being done but we didn't even notice because from the gentlemen who opened the door for us as we arrived and when we departed, to the lady who checked us in and out, were so welcoming and engaging, we didn't even give the appearance of the corner of the lobby a second thought! The check-in and check-out was seamless! Our room was immaculate and EVERY staff member we had contact with could not have been any nicer and or helpful! Our breakfast and all of the staff in the restaurant we wonderful. There were so many choices and everything was so fresh and kept clean. We will be staying there again! We travel a lot and I must say we were very comfortable. Thank you for everything!
Disliked: We cannot say any thing negative about our stay!
Shreen Mon, 10 February 2020
Liked: Everything, especially the breakfast
Disliked: When the pool had to close early. It closed around 9:30
Mia Sun, 9 February 2020
Very worth it excellent choice...
Liked: Everything was great frontdesk staff was excellent and professional . Rooms were clean comfortable very spacious excellent beds. Great stay there.
Disliked: Nothing bad to say
Anonymous Sat, 8 February 2020
Not good at all
Jason Sat, 8 February 2020
Daniel Wed, 29 January 2020
Liked: Staff took good care of pool/hot tub/exercise area...did not smell over chlorine, temp great
Nikki Wed, 29 January 2020
Genevieve Wed, 29 January 2020
If you have the money,...
Liked: The location was close to the convention centre
Disliked: Sheet on bed looked old and worn...carpet was also worn. housekeeper seemed lazy and not interested in cleaning the room...the didn't really look attractive...though renovation were happening
Kiyo Sun, 26 January 2020
Anonymous Sat, 25 January 2020
Disliked: Parking was horrible. Hotel is under construction so it messed with my allergies. Bed was not a king more of a queen size.