Hilton Garden Inn Palmdale, Palmdale

My stay was good. Information...

Liked: Good location, night desk personnel very polite and informative.
Disliked: I returned from my appointment 15-20 min after check-out to return the keys. Personnel at the desk did not inform me if i would be charge for the keys, I ask for a copy of the receipt and the person mention to me that a receipt was emailed to me Which i would not be able to view until i return. That still did not answer my question about the keys which he accepted at the desk. 4

Very good

Liked: No breakfast for me.
Disliked: My tub was supposed to be a jacuzzi as I paid extra for it, but no jacuzzi.

Good

Liked: Friendly staff and really clean
Disliked: TV didn't work. Faucet leaked. Neighbors were loud

Great value north of LA!

A great stop off out...

Liked: Great reception from welcoming, friendly staff. Nice lobby with complimentary iced fruit water as you walk in. Bar in lobby area with seating and TV's. Clean room, good size and nice bathroom. Plenty of towels and toiletries. Comfortable large bed. The hotel had a shopping mall across the road with plenty of places to eat.
Disliked: The area was quite dark around the hotel. A lone traveller might find it intimidating at night.

Exceptional

Liked: Location, very clean, friendly staff, everything we needed
Disliked: Bed was a little firmer then I'd like and the pillows flat. Other then that it was great

Exceptional

Liked: Courteous Staff.. The front desk (Chris) was awesome . Helpful with a smile..
Disliked: The fire alarm went off.. Startled us. Well everyone do to something burning in the kitchen

Very nice clean, updated hotel....

Liked: Great breakfast. Staff was incredibly nice and helpful. Everything was very clean. Nice updated decor. We stayed on the 4th floor and very quiet. Everything was within walking distance. Movie theatre, good restaurants, stores, etc. We were visiting as vendors for Gracefest Christian Festival. Palmdale Amphitheatre just 10 min down the street.
Disliked: Friendly critique: Pillows are too too soft. None of my team liked them and all 3 of us woke up with neck pain (sorry just being honest). A portable non-wall hair dryer for gals would be better. With 3 gals sharing the bathroom and no way to take the hair dryer off the wall to dry hair in the other room, made it a bit challenging on time. It's a girl thing and just being honest for other groups of women traveling together. Bring your own pillow if you don't like a super soft flat pillow and bring your own portable hair dryer.