Hilton Garden Inn Palm Beach Gardens

We loved our stay at the hotel, especially the Down Feather pillows. You don't get them in every hotel! Breakfast was a delight for everyone because there was something for everyone. Plan to go back in December for the Christmas Concert at Palm Beach State College and will definitely stay at Hilton Garden Inn at Palm Beach Gardens.

Liked: Great location for concert and shopping and just general pleasant atmosphere in area.

Good

Disliked: Computer systems malfunction Delay over 30 minutes Staff person amazing

Exceptional

was great.

Disliked: the floor in the room

ONLY issue I had was...

Liked: Gorgeous spot in Palm Beach Gardens…
Disliked: N/A

Passable

Overpriced for no view at...

Liked: I was very disappointed that we arrived after dark and when we looked out the window, all we could see for $450 was the airconditioning boxes…very disappointed!
Disliked: View

In and Out

Liked: The location to the activities we planned was perfect. The rooms were very clean and spacious. The beds were comfortable. The staff were friendly and kind.
Disliked: The pillows:(

Adequate

Liked: breakfast was adequate, serving staff were nice
Disliked: asked at check in if we could move room as we were on the second floor with big air conditioning units outside the window, we have stayed in these rooms before and asked to be moved as there is intermittent loud noise from these and i am a light sleeper. Reception said rooms were fully booked, however they weren't, at the point we were checking in as some colleagues checked in after us and were given rooms on floor 5. We also watched other people checking into rooms which were obviously not allocated. We were staying for 4 nights.. We asked if we were given this room because we had booked through booking .com, he said no, but i was not convinced. He was unsympathetic and said there had been no complaints about this issue which I find hard to believe. I could see the hotel was busy, however given that we were staying for 4 nights I felt our request should have been accommodated. The free Wifi was rubbish it kept dropping out.

Will never stay again

Liked: It was way over priced for the room which was sub par. The breakfast was good but it was 50.00 for two people. The morning coffee ran out by 9:00 and so did the creamer. Had to wait 15 minutes for more coffee.