Hilton Garden Inn Overland Park

They didn?t bother or ca4ed to moves us to another ro9m.

Liked: The close proximity to a National Car Show sponsored by Mustang Club of America nearby.
Disliked: Yes, leaky window - air conditioner made the carpet around it soaking wet etc.

I would stay only for...

Liked: A good location , close to hospital where my son had a neurological test done.
Disliked: Continental breakfast, not used to being charged for cereal little lone for canned biscuits and gravy or powered eggs . The breakfast staff was not coherent to my presence. They seemed distracted.

Very good

Never very impressed

Liked: Nothing. The driveway was busted. Inside there were no luggage carts, the carpet on all floor was loose and thread worn. The pool was okay, but looked dirty, peeling paint and rust on ceiling and doors. And breakfast was not included

It was OK.

Liked: The location was convenient, the staff were very friendly and helpful, the elevators were fast, the lobby area was clean and bright. The room was quiet. I
Disliked: The wooden bed frames stuck out into the room. My wife and I smacked our knees frequently. The pool and hot tub looked dingy and the hot tub jets weren't very strong. Neither of the lifts worked in the pool area. Our daughter is wheelchair confined and needs a lift to get in and out of a pool. I thought the breakfast was overpriced for what you got.

Very poor

Liked: The location was great. Quiet area but everything we needed was just a short drive.
Disliked: When we went to bed, we pulled the covers back. There was stains on the sheets, hairs, and what looked like blood on the mattress cover. The bed was not comfortable at all.

Good

It was a great place...

Liked: The breakfast was good, but you need to let people know when checking in that it is not complimentary. We had no idea until after we sat down and eating that it was going to cost us $15 a piece!! That’s ridiculous! You should have an option where you could just get breakfast that wasn’t hot as complimentary. There definitely needs to be better communication about the breakfast.
Disliked: No options for a free breakfast!! You really think people are going to spend $15 or even $9 a piece for a child’s breakfast!! That’s outrageous!! My husband eats way more than I do. I would have been fine just eating some yogurt & an English muffin, but I don’t think I should have had to pay anything for that. It should have been complimentary!

This property was perfectly appointed...

Liked: The check in was easy and fast and cordial. The staff was engaging and professional.
Disliked: Nothing! We both remarked that it would be so nice to have a property like this in all our travels.

Poor

Liked: It was clean and it was a large room. Bed was like sleeping on concrete.
Disliked: Was not worth the price