Hilton Garden Inn Ottawa Downtown Guest Reviews
Write a review
Write a review
Moser Mon, 1 September 2025
Exceptional
Liked: Easy access to tourist places. Grocery nearby
Disliked: Parking
Stephen Sat, 30 August 2025
This hotel has a bad...
Liked: It was not a good stay, so not much. I have never seen so much attitude from staff in a hotel. We stayed in 20 hotels in 6 weeks. This was the worst.
Disliked: Room was between two elevators which made noise all night. We booked 2 months early and were told the only other available room was beside the gym so it would be worse! Check in person was sarcastic and not much help. She walked away half way through check in to check in someone else. Restaurant made us sit at a low cocktail table for breakfast because they didn’t want to give us a proper table which was for 4. The place was not that busy and then the very next couple was given a table for 4. We got attitude when we asked to be moved.
Lori Sat, 30 August 2025
Good
Anonymous Thu, 28 August 2025
Service is awesome and professional....
Liked: Nice
Disliked: Nope
Connie Mon, 25 August 2025
Goos hotel
Liked: Clean, nice decor. Good sized parking spaces.
Disliked: Room wasn't ready at checkin. Long line for checkin. No tub! Couldn't have a nice hot bath in room :(
Kimberley Mon, 25 August 2025
Great location.
Liked: The location is ideal with regards to the event we were attending.
Disliked: The walls are thin. We can hear the other people next door. Too cold. No fan in bathroom for humidity.
Ivan Thu, 21 August 2025
Exceptional
Liked: All
Leah Mon, 18 August 2025
Hilton Garden Inn is a...
Liked: Hilton Garden Inn is a lovely and well located hotel with modern and comfortable rooms and friendly staff.
Disliked: We liked everything.
Manu Sat, 16 August 2025
Very good
Maya Sat, 16 August 2025
It was very good and...