Good

Liked: Clean
Disliked: TV was too small

Good

LOCATION LOCATION LOCATION

Liked: Across the road from the airport, free 24 hr airport shuttle.City bus to and from downtown Ottawa stops outside the hotel grounds.

Very good

I will be back. Nice...

Liked: I think this is around the tenth time I have stayed here. The location is great and since I always rent a car, the drop off is just at the airport. The pickup service from the hotel is always prompt. This time their main bus was out so they had to use a SUV. My understanding is that the mini bus will not be returning for a few days. I was not aware of this and was happy that I was down at 6 am to take the shuttle to the airport. All they could take was around four people at a time. Plus, they are servicing The Fairfield Inn and Suites for shuttle service. I am sure they will have this figured out soon. They had to leave people behind because they did not have enough room.
Disliked: The main elevators by the front desk, one of the two elevators was out of service during my stay. You could walk to the other elevators which were around and down the hall. Maybe a three minute walk.

Very good

Liked: Suited our needs, location perfect, cost fair.
Disliked: That second elevator was not working

Loved everything about the hotel

Liked: The restaurant plus stall throughout the entire hotel were SO friendly. The restaurant had great food and service and reasonable prices. The rooms were very nice and spacious. I would rate this hotel a 20 if I could.
Disliked: Nothing. We loved it.

Good

Very good

Liked: Easy location next to the airport, quick to just call the hotel and they will send a shuttle to pick you up. Clean rooms, nice staff.