Hilton Garden Inn Orlando Airport Guest Reviews
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19.5 miles from Orlando centre |
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Crystal Tue, 14 February 2023
Pleasant
Liked: The beds were comfortable, and the room was nice. The location was great as we needed to make it to the airport. The shuttle service was very much appreciated and convenient.
Disliked: I had to arrange for early check-in immediately after booking with this hotel. Prior to checking, the attendant gave attitude about not having rooms available and that she'll have to check. I would have preferred that she made that statement without the attitude. Additionally, there was a better way to say what she needed to say. When we arrived, her attitude was much better than what I received over the phone. As for the room, the carpet appeared to be stained, and the tub was a bit dirty. Later that night, as we wrapped up celebrating my friend's birthday, I ordered room service, cheesecake, for my friend. On the phone, the young man took the order and stated my room number, 319, to me. I said yes and repeated my room number back to the young man taking the order; 20-30 minutes passed. Realizing that I'd put the sign on the door, I got up to check to see if the cheesecake had been left outside the room and removed the sign. I saw the front desk attendant and asked if he had seen room service. He said no. An additional 30 minutes passed, and we called to check on the order. The new attendant stated that the previous attendant claimed the room number was not left. Which clearly was untrue and told us we could pick up the cheesecake I requested for my friend's birthday. In sum, the service could have been better.
Crystal Tue, 14 February 2023
Disappointing
Liked: We had a room. They allowed my friend to check-in without me (with notice). I am truly grateful for that.
Disliked: The young man couldn't find the reservation. So, I had to wake my friend up to tell me which room we were staying in. My friend stated that the room smelled like mildew. Additionally, our tub would not drain as we showered.
Wallace Sun, 22 January 2023
Eh. Was hardly worth the...
Liked: Easy to find. Helpful staff
Disliked: Dated. Should have been upgraded years ago. One night stay at $400+ was ridiculous for the quality of these accommodations.
Anonymous Tue, 17 January 2023
very fun stay with yummy...
Liked: very clean and friendly staff
Disliked: the bathroom was a bit outdated
Sheila Wed, 4 January 2023
Superb
Fuentes Mon, 2 January 2023
Exceptional
John Tue, 27 December 2022
Exceptional
Malcolm Fri, 18 November 2022
Exceptional
Julie Fri, 21 October 2022
stayed one night due to...
Liked: location and friendly staff
Disliked: nothing
Monica Sun, 16 October 2022
Very good