Hilton Garden Inn Orange Beach

All good. Wish they could have left breakfast out longer as we missed it, but overall good.

Liked: Great room with an amazing view.
Disliked: Asked for some regular coffee to make in room as there was only decaf in the room. Went to the front desk and they said they would send some up. Never got the coffee.

Disappointing

Liked: Room seem to be clean but it had a bad odor!

Everything was just completely rundown!

Disliked: The cost was not worth the stay at this hotel. It’s obvious the owner of the building is more concerned with making money verses keeping up with their building for potential repeat customers. Also, I find it obsurd having to pay for parking when you pay over $450 for one night to stay at the hotel. It needs to be completely remodeled inside and out. The outside grounds area had beer cans and garbage everywhere. The inside had dirty carpet, dirty walls, the balcony railing appeared to be very old, the sliding glass door was very old and dirty, the trim was coming apart, the furniture in the rooms was worn and old, no hair dryer; everything was just completely rundown. I will never stay at this hotel again.

Passable

Liked: Location
Disliked: Under construction

Exceptional

Liked: Location is perfect. Ease of parking and great access to the beautiful beach.
Disliked: N/A

Very good

Your staff is awesome and...

Liked: Staff were ALL personable , knowledgeable and friendly. All looked liked they really enjoyed their job. We will be back again. Thanks Bridget for all the sightseeing tips .
Disliked: Only down fall was pool construction but we totally understand and look forward to swinging next time we are there.

hotel needs an overhaul

Disliked: one of our rooms had roachs, all door walls and furniture are very much in bad shape, carpet in hallway was filthy

Pleasant

Liked: Nice updated hotel on the beach with a good location. Staff was friendly and helpful
Disliked: We did not realize they had construction going on that started at 7:30am the beds were also not the best and the breakfast wasn’t worth the money.

Exceptional