Hilton Garden Inn NYC Financial Center/Manhattan Downtown Guest Reviews
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April Mon, 30 June 2025
Passable
Liked: Location was easy to get on and off.I did appreciate they helped provide a discount for the off-site parking garage.
Disliked: For a Hilton, we were disappointed in the bathroom amenities. I have Never been to any hotel where the basics of a small bar of soap was not provided in the bathroom to wash your hands after using the bathroom. Then, after requesting housekeeping for the next day; we were not given any hand towels or toilet paper. Just basic, normal supplies normally provided per room.Also, for a Hilton and the price, a complimentary breakfast would have been nice, as well as a luggage cart since we had to park in a garage off site so a couple of trips had to be made.
Frances Fri, 27 June 2025
Exceptional
Ahmed Thu, 26 June 2025
Great hotel, needs better staff.
Liked: The staff was accommodating and upgraded me to the top floor room with a great view.
Disliked: The trainee was left to explain the process to me on her own and the manager did not seem to pay much attention and only interceded in the end without any kind of care or consideration. Maybe she didn’t like my color because she was fully immersed in explaining the subway system to another couple while I was struggling to understand the trainee.
Muthumeenakshi Wed, 25 June 2025
Very good
Murilo Tue, 24 June 2025
Good
Christine Mon, 23 June 2025
Very good
Liked: Clean, great location, very nice staff
Chhay Sun, 22 June 2025
Very good
Akirra Tue, 17 June 2025
Very good
John Sun, 15 June 2025
Very good
Kelly Tue, 10 June 2025
Very good