Name: Hilton Garden Inn Norman
Address: 700 Copperfield Drive, Norman, OK
Telephone: (888) 420-1644
Rating: 4

Hilton Garden Inn Norman Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Passable

Liked: Great location
Disliked: The pool was absolutely disgusting

Superb

Great nights sleep!

Liked: Comfy beds and pillows. Large room. Clean room and bathroom. Breakfast good. Friendly and helpful front desk staff.
Disliked: The pool was dirty with debris floating on the surface and debris on the bottom of the pool. It looked like it hadn't been cleaned in a few days. So we were disappointed we couldn't use the pool. The first room we were assigned was extremely stuffy smelling, and there was a musty smell. We were switched to another room which was much better.

Exceptional

It met our needs and...

Liked: Did not realize that it was not part of the services. Not a lot of ootions
Disliked: Not sure

Superb

Liked: Great location and clean.
Disliked: My husband and I are in our 60's and had to put up a 25.00 cleaning deposit that we were told would be credited back to our card the next day. It's been 2 weeks and have yet to see it.

Great room, great staff, and...

Liked: Very nice room, and the lobby bar is a great place to get a drink.

Superb

Exceptional

Pretty good.

Liked: The location was great, lots of restaurants in walking distance, and it was a quiet hotel. The staff was extremely friendly. They put pet owners on the first floor for easy walking and they provide bags for clean up. Great amenities.
Disliked: Our AC leaked and the floor surrounding it all the way under the desk was wet the entire time. The maintenance person came and tried to fix it but didn’t succeed and the carpet had been peed on by a dog previously and so our room smelled like old dog pee that the wet carpet reactivated.