Good

Liked: Dinner was great and service excellent

Good

Exceptional

Liked: We have stayed at this hotel many times, however this was the best experience. Great service, and the newly renovated rooms were beautiful and clean.

Very cordial & friendly staff...

Liked: Was amazed with the cleanliness

I think I have said...

Liked: The staff was very accommodating, both at the desk and for meals. The room was comfortable and had a warm atmosphere. My daughter and I both agreed we could not have planned it better!!!!
Disliked: Having to leave!

Liked: The very friendly yet somewhat robotic staff upgraded our room for our anniversary. It was very clean!
Disliked: Our bed legs broke at 10:30 pm forcing us to change rooms in our house coat on our 25th anniversary. A free breakfast next day didnt seem sufficient although the whole thing was funny. Bathroom products lousy- soap lotion etc

Liked: Welcoming, clean, and easy to access.
Disliked: We did not like the bed. It was way to soft for us!

Liked: Staff was extremely helpful when I had questions. Location was great as many winier were within the same vicinity as the hotel.

Liked: Hotel was clean and near to Niagara-on-the-Lake. Easy access to wherever we wanted to go and easy to get to. We would stay there again in the future!
Disliked: No