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UKHilton Garden Inn Niagara-On-The-Lake Guest Reviews
OVERALL AVERAGE SCORE:
EXCELLENT (4.4 out of 5)
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| 9.9 miles from Niagara on the Lake centre |
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Eli Mon, 15 July 2019
pleasant stay.
Liked: Nice place, a bit far from main city centre. (17 to 20 minutes drive.) good WiFi(free).
Disliked: I didn't like to be charged for a bottle of water in my room or that breakfast was not included for the high price they charge a night.
Gail Mon, 15 July 2019
Very enjoyable.
Disliked: Would have preferred a room away from the air conditioner units as our view, but that was no fault of the hotel as they were fully booked...will know next time to specify. The room was spacious, very clean and we really appreciated the mini fridge, microwave and in-room coffee. Would definitely stay here again.
Trystan Mon, 15 July 2019
Exceptional
Annoyed Sat, 13 July 2019
Annoying the bed situation did...
Liked: The staff was very helpful. The restaurant on site was good.
Disliked: The BED is 3 feet off the floor. I could not even get into the bed without climbing onto the ottoman in the room. We had to go to the front desk and get a step stool for my husband and he is 5 foot 8 inches tall and could not get into the bed. It was just ridiculous!! Asked at the front desk if we could get a handicapped accessible room and they had none available. The front desk also did not know if the beds in the handicapped accessible room are lower. The toilet was 10 inches off the floor great if you have small children, but what are adults supposed to do? Not happy with the Hilton new design. I will look into a different hotel chain.
André Thu, 11 July 2019
Exceptional
Liked: The attention of the staff, the cleaniness of the room, the location...
Disliked: Nothing. Everything was spot on.
John Thu, 11 July 2019
ok
Liked: good
Disliked: ok
Kathleen Thu, 11 July 2019
Exceptional
Liked: Love the bed,so comfy!
Disliked: Nothing
Anonymous Thu, 11 July 2019
Good
Liked: Property was clean and comfortable. Well maintained. Bedroom spacious and comfortable. The whirlpool gave a nice touch.I used the gym which was great.
Disliked: The pillows were too soft for me. The bathroom looked clean, but had an off scent. The pool area wasn?t appealing.
Cathie Wed, 10 July 2019
Wonderful getaway. Will stay there...
Liked: Rooms were comfortable and updated. Staff was extra friendly. Location for everything was excellent.
Disliked: Nothing.
Anonymous Wed, 10 July 2019
Superb
