Hilton Garden Inn New York/Central Park South-Midtown West Guest Reviews
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Lindsey, Harrisburg
The staff went out of their way to help me in and out of my room. When asked a question or asked to do something they went above and beyond. I couldn't have asked for anything more.
Liked: Staff was very friendly and helpful.
Chantal Mon, 25 August 2025
Have stayed there once before,...
Liked: How close it was to Times SquareIt was clean, comfy beds, staff were friendly
Disliked: The rooms were quite small No restaurant- I think it was having a refurb?
Asmaa Sun, 24 August 2025
Awesome stay in NYC
Liked: The location was great, and the staff were friendly and helpful
Disliked: They charge room water bottles starting from the second day of staying. We would have appreciated it if it was free of charge like the coffee pods ...
Jonaly Sun, 24 August 2025
Pleasant
Liked: Location
Disliked: Stuff behavior , room could have been liltle specious
Anonymous Sun, 24 August 2025
This is the place to...
Liked: The room was very comfortable and clean. And the staff was super helpful and answered any question that was asked with the best disposition. Also if you wanted to go to key locations in NY it was all on walking distance or a short train ride.
Disliked: We had a bit of a situation with the fire alarms on one of the days of our stay. That was a bit problematic, but they were false alarms. However they were activated several times, and we had to walk up an down each time they rang. When face with the first activation we discovered that there were no protocol to evacuate handicap (wheelchair), and was quite difficult given that they are more than 25 floors in the building. However this was on time situation that haopened when I was there. Other than this the stay was great. But it is something to considered if you are booking and have or are somebody who uses a wheelchair.
Vinay Sun, 24 August 2025
Exceptional
Liked: Location n facilities
Disliked: Rooms r small
John Sun, 24 August 2025
Nice Staff , big room...
Liked: Location
Disliked: No Bar
Farid Sun, 24 August 2025
Good
Feipeng Sat, 23 August 2025
Poor
Mario Fri, 22 August 2025
Worth the price
Liked: Room
Disliked: Elevators weren’t in great condition, lights and screen indicating which floor you are in were unserviceable in at least one pf the elevators
Angela Fri, 22 August 2025
Bad