Michael Weir (concierge) was excellent and a credit to the hotel.

Liked: Staff were great. Rooftop pool was great.

This was a nice sized, clean, comfortable room. The staff was nice, helpful, and courteous. There was a microwave, fridge, and a large TV in the room. The rooms were quiet and nice and dark. The hotel is conveniently located. I would definitely visit this hotel again.

Good

Great stay

Liked: Staff was great! The room was very clean and spacious.
Disliked: There was a knocking noise coming from somewhere in the hall on our floor. It wasn't unbearable but noticeable.

Pleasant

Exceptional

Liked: Clean, up-to-date interior finishes and furnishings. Friendly staff. Nice restaurant, bar, and snack shop area.

Very good

Liked: It was a good facility
Disliked: Location

Bussiness location

Liked: the location
Disliked: the worst reception staff that I ever encountered

Pleasant

Liked: Good breakfast Great barman
Disliked: Noisy rooms. No curtain to block out light Staff not very friendly or helpful I honestly expected more for the $$$

Great staff

Liked: Quiet area, the staff were overly friendly and happy - the valet was singing when I went out - and the food is excellent. The bartenders were so fun, the beds are soft, and the room was big and homey. Wonderful experience!
Disliked: The location is great if you are going to Riverwalk or the aquarium, but a little far from Bourbon Street.

Not overly satisfied. There is...

Liked: 1. Location was near the convention hall, the main reason that I booked this property. 2. The amenities were adequate and included a coffee maker, micro wave and fridge with ample plumbing points. 3. Room and bathroom size was good. 4. Internet was reliable, but you have to obtain membership before getting complimentary wifi (not mentioned in the site) 5. Close to tourist attractions. 6. The house keeping was meticulous providing clean rooms and change of towels and linen.
Disliked: 1. The total that I had to pay at the property was more than what booking.com confirmed. 2. There was an additional deposit of 100 US$ that I was asked to make even after paying the full amount upfront on day one of my stay of seven nights. (This was not in the policies that was there in the web site) 3. Front staff though professional was not friendly and did not have warmth in their dealings, a hall mark of the hospitality business. 4. After paying around 200US$ per night for accommodation without breakfast, they charge for the water unless you are a exclusive member(water usually is complementary in many Hotels) 5. The property usually does not acknowledge emails/communications before check in. 6.Far away from super markets.