Name: Hilton Garden Inn Mystic/Groton
Address: 224 Gold Star Highway, Groton, CT
Telephone: (888) 428-0221
Rating: 4

Hilton Garden Inn Mystic/Groton Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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Liked: Very clean, Very good staff
Disliked: Heavy doors leading into room, including the bathroom

Superb

Liked: The size of the room, the cleanliness of the building.
Disliked: Water pressure was low.

Very good

Liked: The staff was friendly. The room was recently renovated.
Disliked: The rest of the facility was being renovated. We had to maneuver around the construction. It will be nice once the construction is finished.

Very good

Liked: Clean
Disliked: Under construction

Good hotel for the price

Liked: The location and the room were what we were expecting
Disliked: The pool was not heated, we were traveling with kids and that's why we chose this hotel. So we couldn't use it because it was too cold ❄️

Awful

Liked: It was dirty. The water was freezing when we tried to shower and so was the pool. It was not worth the money what so ever I wish we stayed elsewhere

Very good

Exceptional

Very good

Liked: Convenient on/off from highway.
Disliked: The lobby was under construction.

Great!!!

Liked: Although they were in the process of renovating the Facility they took every precautionary measure to ensure safety first. They were extremely concerned that we were comfortable with our room. The room was clean with crisp white sheets and a warm blanket. I was exhausted but I was impressed with the cleanliness of the carpets and the bathroom. I will return when I am in the Groton area next year.

Disappointing

Liked: It was in a major renovation and we got to our room late at night. There was no garbage there was no clock. There was no curtain or shade for the middle of the window, so there was light in the room the entire night.