Hilton Garden Inn Mobile West

Good

Disliked: Breakfast was good the lady that waited on me needs to take her job more seriously

Very poor

Good

Liked: Room clean, friendly staff. Room was nice.
Disliked: Breakfast 7.99 a person for continental breakfast, which was hardly anything cereal and oatmeal. If you wanted eggs or anything else it was extra.

We would never book with...

Liked: Cleaning staff
Disliked: Everything old hotel, dirty, dirty elevators, cornersOut-dated hotel, the inflated cost of everything paying extra to have breakfast as much as it cost to rent breakfast should have been free, very old and tattered need linen dirty bathroom in room sorry tables and dresses we had to clean

Very good

Exceptional

Perfection

Liked: Nice
Disliked: N/A

I feel ripped off, my...

Liked: The lobby was pretty
Disliked: Upon arrival, the bath tub in the room was dirty, had hair in it. I had to be moved to another room. I initially booked because of the pool and hot tub, the hot tub and pool was dirty and smelled horrible. I let front desk know. I was told for the two days that i was there that it would be cleaned. The pool nor the hot tub was cleaned. I never got to enjoy it. I was told a manager would reach out to me to remedy the issue. To this date that never happened. I feel ripped off, my vacation time there to relax and enjoy facilities that i paid for was ruined. I am very disappointed and saddened.

Good