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Hilton Garden Inn Mobile West I-65 Airport Boulevard eee - (855) 271-6236
Hilton Garden Inn Mobile West I-65 Airport Boulevard, 828 West I-65 Service Road South, Mobile, AL -(855) 271-6236
Area: Mobile West
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BOOK ONLINE OR CALL - (855) 271-6236
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (104 Ratings)
10.9 miles from Mobile centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Just off I-65 this Mobile hotel is across the street from the Bel Air Mall. It offers an outdoor pool restaurant and modern guest rooms with free Wi-Fi. Recreational facilities at the Hilton Garden Inn Mobile West I-65 Airport Boulevard include a hot tub and a gym with cardio equipment. The hotel features a 24-hour business center with fax and copy services. The Great American Grill at the Mobile West Hilton Garden Inn is open for breakfast and dinner. Room service and a convenience store is also available. Guest rooms offers a 32-inch flat-screen TV with pay-per-view movies. They also include a microwave refrigerator and coffee maker.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Golf Course
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` fitness center
` shuttle service
` vending machine
` 24-hour security
` Family Rooms
` Fireplace
` Free Wi-Fi
` Outdoor pool
` Daily Housekeeping
` English
` Convenience Store
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out

Hilton Garden Inn Mobile West I-65 Airport Boulevard Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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3.5

Good - 3.5 out of 5

Thomas Tue, 4 May 2021

Good

2

Disappointing - 2 out of 5

Ouida Sun, 2 May 2021

I was very disappointed.

Liked: The location was good. It was right by USA hospital which is why I visited Mobile.
Disliked: The front desk rep wasn't on duty at check in and did not come to the counter for over 15 minutes. We checked in at 8:30. The room was not cleaned to my liking. The bathroom toilet had stains that I removed and the floor was covered with hair. The shower curtain was torn and hanging on by a thread. The shower had hair in it. The room had an odor upon entry. Despite there being a Lysol sticker placed on the door that ripped upon entry the room did not look or smell disinfected. I packed my own cleaning products so I personally sprayed the entire room with microban and lysol then did a complete wipe down of all surfaces. After that it was clean. Unfortunately my visit was due to my brother being hospitalized and I needed to stay near the hospital. If not for that reason my stay wouldn't have continued. This was definitely my most disappointing visit with a Hilton brand ever. I expect more from Hilton. I would not recommend this location.

4.5

Wonderful - 4.5 out of 5

Anonymous Mon, 19 April 2021

Staff and cleanliness

Liked: Very clean
Disliked: It was ok the only thing we did not get free breakfast we did had to pay. Was not much.

2

Disappointing - 2 out of 5

Anonymous Mon, 19 April 2021

Managerial issues

Liked: Location to what we traveled for.
Disliked: Tried to ck in at 5:30pm, no one at front desk until 6:10, as she had been cleaning our room. Finally got in room at 7:02 pm. No luggage carts available. No manager on site. Why would a full service hotel leave only a desk clerk and a chef in charge of the property? The 2 employees dis everything they could to accommodate guests arriving before and after us but there was obviously a managerial issue. We have stayed at this location before without issues.

3.5

Good - 3.5 out of 5

Lacey Sun, 11 April 2021

Really cold shower

Liked: How convenient it was to everything
Disliked: The really cold shower I had to take

5

Exceptional - 5 out of 5

Chris Sat, 3 April 2021

Exceptional

2.5

Fair - 2.5 out of 5

Anonymous Fri, 26 March 2021

Passable

Liked: Location
Disliked: Had to change out the Remote twice , room is dated could?ve been more clean

1.5

Poor - 1.5 out of 5

Melodi Thu, 18 March 2021

Would not recommend

Liked: Location
Disliked: The tub dripped all night. There was no hot water. The hotel itself looked like any budget hotel, but with 3x the rate. Very disappointing.

2.5

Fair - 2.5 out of 5

Sheri Wed, 17 February 2021

Less than ideal.

Liked: The staff is friendly. The onsite gym is decent.
Disliked: The location is difficult if you do not have your own transportation. There is no shuttle service. It is frustrating because there are things so close and it seems ridiculous to have to call for an uber (Airport Blvd is not a safe road to cross on foot according to the staff). The room was not as clean (floor) as I expected. I found trash near bed. The heater in the room was extremely loud and had to have maintenance look at it.

3.5

Good - 3.5 out of 5

Reynaldo Fri, 22 January 2021

Good

Liked: It was good overall.
Disliked: My room was not cleaned for two days. I am not sure why, i didnt ask becuase i was very busy.

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Hilton Garden Inn Mobile West I-65 Airport Boulevard 828 West I-65 Service Road South, Mobile, AL