Hilton Garden Inn Minneapolis University Area

My room had 24/7 mechanical clunking intermittent noises which drove me crazy. Asked about another room but place was full. Asked for walking directions at desk multiple times, but got almost totally wrong answers. Had diamond level but paid for breakfast and internet which apparently would have been free. Asked about a business center for computer access but didn't have one. Listing said place had shuttles but I found out it was only to/from hospitals - would be nice to have online listings say this because I needed it and it helped me decide to stay there. Ate at breakfast "buffet" and half the items were empty, so unavailable. One poor person was running ragged trying to serve guests and do food and drink, and it was too much. No plates or silver for buffet. I could go on and on...if I am up there again I will look your place up :)

Liked: It was a place to stay on short notice which I appreciated.
Disliked: People at desk?

Liked: Very nice and clean and quiet.
Disliked: No breakfast or coffee. Had to pay extra for parking.

Overall a good and clean...

Liked: liked the cleanliness of the room, parking garage, and friendly staff
Disliked: water pressure could have been better in the shower

The reason for being in...

Liked: The property was clean and the staff was very helpful. We had breakfast in the restaurant every morning and Victoria went above and beyond to make sure we were taken care of. It was a great start to our day to have Victoria as our server! She definitely cares about the guests and wants to make sure that they are taken care of!
Disliked: Parking spots are small and very few of them. Coming back to the hotel after 3pm made it very difficult to park.

Horrible, Horrible, Horrible will not...

Disliked: The parking was horrible had to walk from across the street being disabled and paying 30$ a night to walk across the street,

Very poor

Liked: Continental breakfast was almost empty and not replenish. Coffee lukewarm.
Disliked: Room not made and no fresh towels.according to staff, room made up everything other day. That stinks.

Pleasant

Liked: Good location. However, it has limited parking spot and drop-off.
Disliked: No water bottles provided in the room.

It was good

Liked: Location and cleanliness
Disliked: I wasn't told about the free breakfast available at check-in

Exceptional

Liked: The staff, from front Desk, management, restaurant to housekeeping was exceptional!

Superb

Had a great weekend -

Liked: Location was excellent
Disliked: Parking was pretty tight, but the overflow lot helped a bunch -