Hilton Garden Inn Minneapolis Eagan

Great staff! Great environment, great...

Liked: Very friendly staff. Very helpful. My husband passed away. We took our granddaughter there to get her away from some of the stress took her to the zoo. Unfortunately we left her stuffed animal there and they took extra special care of our turtle to get it home safe. So she has a positive memory given the situation we were facing as a family. Thank you so much for everything you made it worthwhile
Disliked: Everything was awesome!

Superb

Exceptional

Exceptional

Great rooms and staff, but...

Liked: Convenient location- free shuttle from the airport can’t be beat! Driver was nice and the front desk attendant was also friendly, courteous, and knowledgeable.
Disliked: I don’t know how I selected it, but I ordered the “BnB” reservation, which “includes breakfast” .. be very careful NOT to select this option. It corners you into ordering a single item from a limited menu, in my case a single waffle with two rock-hard freezer-burned sausage links. One bite and I thought I was surely going to regret it later. I think the price difference between the “BnB” option to full Breakfast Buffet was $4.. I would’ve paid $10 more not to be served that level of food at anything with a Hilton name attached to it. In conclusion, PAY FOR THE BUFFET .. or eat somewhere else. I didn’t have time to complain at the time.

Pleasant

Liked: The room was comfortable
Disliked: The male staff.

Superb

Good, not great

Liked: The location was great. The staff were very friendly and helpful. The room was clean.
Disliked: The bed and pillows weren't the most comfortable. The pool and hot tub were fine, but the area was chilly. It looked like there's a draft from the exterior door, so it just made it hard to enjoy the pool in a chilly room. The buffet was okay, but not worth $15.00 for powdered eggs.

Exceptional

Liked: All Staff we encountered were all so kind.