Hilton Garden Inn Milwaukee Downtown

Liked: It was very clean and Clint who works at the front desk was very accommodating and nice.

The hotel was old but very beautiful. I loved looking at all the old buildings in the blocks surrounding the hotel. The rooms were clean and comfortable. Just a couple minutes walk to a lot of locations, such as the Riverside Theater or the Safe House. Staff was very friendly and helpful!

Pleasant

Liked: Food was good. Some what seemed like organization problems. Asked for towels, told no problem but then they didn’t show up so I went to the desk later and they were brought up. Also there was a computer glitch with our car. And

Wonderful hotel to stay at...

Liked: Absolutely fantastic location (right in downtown Milwaukee surrounded by high-end restaurants and shops). Beautiful room/views, comfortable bed, helpful and friendly staff. Overall, it was an exceptional place to stay. Thank you!
Disliked: Nothing comes to mind.

Exceptional

Beautiful hotel and restaurant, great...

Liked: Beautiful historic building with great food
Disliked: Room lighting could be better

Pleasant

Liked: Location
Disliked: The room was not clean, and the bathroom products were empty.

Exceptional

Exceptional

Beautiful hotel but rude restaurant...

Liked: The hotel was beautiful and conveniently located downtown. The room was really nice and bed was very comfortable. The majority of staff were wonderful with one exception.
Disliked: Our booking for the Hilton Garden Inn explicitly stated that breakfast was included. The lady setting up and in charge of the breakfast was extremely rude to us as well as others that arrived for breakfast when it opened at 6am. She seemed to purposefully make guests wait longer than necessary to begin serving themselves. She also slapped a bill down on our table for our breakfast despite the fact that the breakfast was supposed to be included in our reservation. Based on our interaction with this staff member, we would hesitate to stay at this hotel again and would probably look to stay elsewhere. It is a shame that one staff member can ruin the overall guest experience for such a beautiful hotel.

Very good

Liked: Good value, quick, helpful staff
Disliked: Nothing