Name: Hilton Garden Inn Miami South Beach-Royal Polo
Address: 2940 Collins Avenue, Miami Beach, FL
Telephone: (888) 406-7656

Hilton Garden Inn Miami South Beach-Royal Polo Guest Reviews

Overall Average Score:

Pleasant (3.3 out of 5)

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Disappointing

Liked: The location
Disliked: The early check in that was approved on booking.com was not accepted so we had to wait 4 hours to get to our room. The staff were unhelpful. The bathroom has a seethrough door which also would not stay closed either. No pool at the hotel and a tiny gym. Not the hilton brand you usually pay for.

Great location and price

Liked: Friendly staff
Disliked: NA

We had a great time...

Liked: The breakfast online said it was included in price when we got to the property it was 15.99 per person
Disliked: Not being informed ahead of time that's the breakfast was not included.

Good

Superb

Liked: Location, The hotel's location, the room was clean, spacious, and had good toiletries, comfortable beds and very kind staff
Disliked: breakfast with no variety, poor food quality especially the eggs

Disappointing

Solid stay for your $

Liked: Location and convenience
Disliked: Quite rooms

Bad

We will not come back

Liked: All the food was gone when we arrived at the breakfast room!!!

Miserable.

Liked: The bartender tried to tend to us what little she had to work with.
Disliked: From the beginning, receptionist being rude and inpolite , that what ever was his screen on was more important than tending to guess. Your facility didn’t meet the expectations of what was being shown in the photos. I personally have stayed in 100 ofHilton’s. I never have listed satisfied with any Hilton overseas or in United States like I have with this one. Not Hilton standards at all.