Hilton Garden Inn Miami South Beach-Royal Polo

We had a great time...

Liked: The breakfast online said it was included in price when we got to the property it was 15.99 per person
Disliked: Not being informed ahead of time that's the breakfast was not included.

Good

Superb

Liked: Location, The hotel's location, the room was clean, spacious, and had good toiletries, comfortable beds and very kind staff
Disliked: breakfast with no variety, poor food quality especially the eggs

Disappointing

Solid stay for your $

Liked: Location and convenience
Disliked: Quite rooms

Bad

We will not come back

Liked: All the food was gone when we arrived at the breakfast room!!!

Miserable.

Liked: The bartender tried to tend to us what little she had to work with.
Disliked: From the beginning, receptionist being rude and inpolite , that what ever was his screen on was more important than tending to guess. Your facility didn’t meet the expectations of what was being shown in the photos. I personally have stayed in 100 ofHilton’s. I never have listed satisfied with any Hilton overseas or in United States like I have with this one. Not Hilton standards at all.

The staff was amazing even...

Liked: The breakfast was cold so they had to put it the microwave. Other than it was good and filling.
Disliked: It was a good stay. I know once all the construction is over it is really going to be nice