Hilton Garden Inn Merrillville

Lovely

Liked: Got a upgrade without no charge...I am always comfortable staying there.
Disliked: That you have to pay for breakfast...it should be free to guess

Relaxing...with the exception of kids...

Liked: The close proximity to restaurants and shopping.
Disliked: Small parking lot.

Other than the loud guest...

Liked: It was clean
Disliked: The doors close to loud... you can hear guests and kids running through the hallway like a football team is doing drills or something... and if you have someone upstairs from you you can hear them stomping and dropping everything like rude loud neighbors if you live in an apartment just like that... and breakfast was not ( free ) $11 for regular breakfast and $18 for buffet breakfast... not worth it..

Superb

Very good

Liked: We thought breakfast was included and it wasn't

Pleasant

Disliked: My door didn't latch at all and could be pushed open without a key. I was really concerned for my safety. There was a weird smell in my room.I didn't have an iron in my room and when I asked for one I never got it.

Exceptional

My issue was not about...

Liked: My issue was not with the hotel. My issue was with booking.com and not reporting my information over to the hotel fast enough. Once I arrive to the hotel, they informed me that I did not have a booking from booking.com and I had to pay twice in order to get a hotel room. It was such an inconvenience.
Disliked: My issue was not with the hotel. My issue was with booking.com and not reporting my information over to the hotel fast enough. Once I arrive to the hotel, they informed me that I did not have a booking from booking.com and I had to pay twice in order to get a hotel room. It was such an inconvenience.

Very comfortable and nice

Liked: The beds were nice very comfortable. Also the bathroom was nice and clean, over all no problems with the hotel room.
Disliked: The only thing I didn’t like was the food it could have been better.