Hilton Garden Inn Memphis Southaven

The hotel is beautiful; the staff were friendly and helpful and the room was very clean. My only complaint and I realize this is very subjective, was the extreme firmness of the mattress. I would definitely stay at this hotel again, but I would bring a sleeping pill. :)

Liked: Friendly staff; very clean hotel.
Disliked: I have slept on softer rocks.

Liked: Very clean; staff was very courteous.

Paid extra for a room with a King bed. Did not get that room. Front desk help was the most vile person I have dealt with - she needs to be looking for a new job.

Liked: None.
Disliked: Did not have the correct room I booked when we arrived.

Nasty

Liked: Sticky wet floors

Exceptional

Just what I was looking...

Liked: Immaculate stay! Lots of amenities! Lots of free snacks in your room! A bar and restaurant!
Disliked: Nothing

Superb

Exceptional

Very poor

Superb

Wonderful and the pool for...

Liked: Cleanliness

Everything was great just need...

Liked: Location, staff, shower water is hot the pressure was the best I ever had at a hotel.
Disliked: The bed was hard