Hilton Garden Inn Memphis Downtown Guest Reviews
Write a review
|0.5 miles from Memphis centre|
Write a review
Michael Thu, 22 July 2021
It'll work for the price...
Liked: The pool was nice. Staff was very nice and very helpful. I believe that you are understaffed and they worked their butt off. Valet parking attendants were awesome. Location was perfect for going to the Memphis Zoo.
Disliked: The room was big but not very clean. Didn't want a wheelchair accessible room where all of the water from the shower goes on to the bathroom floor. I am sure that it was advertised that you could have dinner there but they said it was just drinks and bar food so I was disappointed.
Thad Wed, 21 July 2021
Lasharrie Sat, 17 July 2021
It was ok, could have...
Disliked: How I was already checked in and the key to unlock the room still didn?t work until after 4:00. We arrived at 3:00 and still had to wait. The valet drivers couldn?t drive and hit a curve with my car. I was standing in the window watching them. And they hit something and pulled my sisters front bumper a loose. We had to make several stops on the way home to tie up her bumper and she took her car to Lexus when we returned and had to pay 1000.00 to fix her car bumper. I just stayed at the Embassy Suites last weekend and we arrived around 2:00 and before we arrived I received a message saying my room key was ready to use. So I guess making people wait until after 4:00 to check in is a Memphis thing. But, if that?s how they do it fine I want be staying at the here anymore or anywhere in Memphis if that?s how they do it. Didn?t think that was The Hilton?s style!!
Keith Sat, 17 July 2021
Candance Fri, 16 July 2021
Todd Fri, 16 July 2021
Liked: It was really close to the downtown activities.
Disliked: Can?t really think of anything I didn?t like.
Sandra Thu, 15 July 2021
Liked: The location is great and the property was as pictured on the website. I would recommend and stay again.
Disliked: The guest dining area was slightly unkept. There was food on the floor around the base of the dining tables and the tables had food residue well after breakfast and late into the evening. I did witness the front desk staff clean around the guest desk.
Angela Sun, 11 July 2021
Russell Sat, 10 July 2021
Good location to visit Beale...
Liked: Location Name brand hotel
Anonymous Sat, 10 July 2021