Hilton Garden Inn Memphis Downtown Beale Street Guest Reviews
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|0.5 miles from MEMPHIS centre|
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Craig Sat, 3 June 2023
Liked: location big comfortable rooms
Disliked: breakfast could have been better
Sandra Sat, 3 June 2023
Steve Thu, 1 June 2023
Comfortable hotel with good value...
Liked: The location is excellent, within walking distance of most Memphis attractions. The only major one that required a cab is Graceland, but that is worth taking a special trip too.
Disliked: The restaurant service was awful. Not only were they understaffed, but they also seemed to not care that they were providing lousy service. After sitting for nearly an hour after ordering, no one came to tell us that they were sorry for the situation. No one even came to refresh out drinks. When I escalated the issue at the front desk of the hotel, they did not apologize and said that they were supportive of the restaurant team, with the slim staffing they had. When our food came it was delivered cold and without explanation . A classic menu item: French Onion Soup, came with no melted cheese on top of it. When I asked why they had not prepared it correctly, they told me that that was how they prepared it. Very bad attitude by the restaurant and bar staff.
Caryl Thu, 1 June 2023
Ok hotel for short visit.
Liked: The size of the room. Comfortable bed. location
Disliked: Breakfast, no restaurant for lunch. TV.
Mercedes Mon, 29 May 2023
I had an amazing time...
Disliked: n/ a
Susanne Sat, 27 May 2023
Liked: Nice hotel, helpful staff, good sized room.
Disliked: Good location but spoiled by the very loud traffic noise from outside, obviously not the hotels fault but made it difficult to sleep. Get uber/lyft as local transport lacking and other options v.expensive in comparison.
James Fri, 26 May 2023
Mark Fri, 26 May 2023
Family Resting Point
Liked: The location is very nice. Walking distance to several attractions. Beds are comfortable. Rooms layed out nicely.
Disliked: You are required to valet. The room was not spotless. No vending machines for sodas. The phone I. Our room rang randomly.
Mark Thu, 25 May 2023
Liked: The staff was knowledgeable of all the events and welcomed me back.
Richard Thu, 25 May 2023