Hilton Garden Inn Manhattan

Exceptional

Exceptional

It was a good room...

Liked: It was located in a good area. Walking distance to restaurants and shopping. The rooms were big and clean. The staff at check in was great.
Disliked: we left an item and when called about it the front desk made no attempt to find out about it. Housekeeping did not turn it in when we stopped back later that afternoon to pick it up. There was no way they didn’t know it didn’t belong to the hotel. The price was too high as well.

Great place stay

Liked: Everyone was very nice, great layout, clean rooms, comfortable beds!
Disliked: Nothing

Front desk staff was very...

Liked: It was great. No complaints.
Disliked: I would have preferred the pillows to be a little more firm but that is just a preference not a complaint.

Superb

Liked: Easy to access and many restaurants nearby.
Disliked: Toilets were too low for one of the members of the party.

Exceptional

Excellent

Liked: Clean and comfortable
Disliked: Toilet was running the whole time. Host was overwhelmed during breakfast

Good stay

Liked: staff was friendly and answered all concerns in a timely manner
Disliked: blackout curtain was broken