Hilton Garden Inn Manchester Downtown Guest Reviews
Write a review
|1.4 miles from Manchester centre|
Write a review
Gail, Billerica, visiting SNHU Arena Mon, 14 May 2018
Great; clean hotel with friendly staff and a very convenient shuttle around Manchester.
Liked: Clean; ample parking; the shuttle was most convenient!
Elizabeth, North Ferrisburgh, visiting SNHU Arena Mon, 13 May 2013
Liked: Friendly staff and service.
Disliked: Horrible beds.
Pam, Merrimack Mon, 5 November 2012
We stayed overnight for a running race the next day. We were woken up at 1am with a noise above our floor - sounded like a bunch of kids jumping around. Called the front desk, but it took them a while to get to the room to ask them to stop. The hotel is close to the airport so planes flying in and out at times. Overall it was fine, although the bed was a little lumpy. Just wasn't too happy with being woken up in the middle of the night when I have a half marathon to run in the morning, but that wasn't their fault.
Liked: Staff in restaurant was very nice, other staff were OK.
Nikki Sun, 15 May 2022
Dave Sat, 14 May 2022
Patty Tue, 10 May 2022
Very beautiful and convenient to...
Liked: Well....the first thing are the beautiful rotating doors that the kids loved. Once inside, the atmosphere was very cozy.A straight walk and your facing a beautiful baseball stadium. You are just about on the green!
Disliked: The bar was very nice but a bit crowded. Could have used another bartender for those evening hours when kids are asleep.Food a little pricey when your traveling with kids who want everything.
Rick Mon, 9 May 2022
Everything was top notch!
Liked: Everyone I dealt with was friendly, happy and extremely helpful. Room was large and clean. Breakfast was delicious!
Barbara Sun, 8 May 2022
I am disappointed there was...
Liked: it looked nice from the outside with good views
Disliked: There was blood on the sheets. We put in a complaint that night and the next morning. That night, we were brought clean sheets, but had to strip the bed ourselves. We were told we were not going to get a discount, but would get points instead. After not receiving anything, I called after a week and repeated the situation to the representative. We still haven?t gotten an apology or points.
Kaitlin Wed, 4 May 2022
Exceptional, comfortable, relaxing - more...
Liked: Everything about this hotel and our stay was phenomenal. The location is perfectly located, easy to access, but out of the way of downtown traffic, with the fantastic bonus of the baseball field. The breakfast was amazing and I was glad to pay the additional fee for the hot breakfast bar. Every staff person that we came into contact with was incredibly kind, helpful, and accommodating (*especially Kaitlyn, a front desk staff member I interacted with a couple of times beginning with check-in*). We couldn't be happier with our stay. I would stay there again anytime.
Monica Thu, 21 April 2022
Chuck Mon, 18 April 2022
good location and staff but...
Liked: close to ball park and restaurants.
Disliked: we?ve stayed there three times now and two times the hot tub was closed due to maintenance and one two times the pool heater was not working.
Jonathan Tue, 12 April 2022
Liked: Great location. Very friendly staff. Good experience overall.
Disliked: Wifi disconnected as you moved around hotel. Had to reconnect each time.
John Sun, 10 April 2022
Liked: Location, Bar, Hottub. Staff was great as well.
Disliked: There is really nothing I didn't like. I will definitely stay there again.