Hilton Garden Inn Manassas

Very good

Generally OK.

Disliked: When booked I had made a special request for a ground floor room due to a physical injury. Booking confirmed the request and approval with the property. On arriving they said they could not accommodate the request.

Very clean. Rooms were were...

Liked: It was located in a nice area. The premises was well kept and close to places to shop.
Disliked: The did not have complimentary breakfast.

Thank you for the hospitality!

Liked: The staff was so nice! The rooms were clean. The beds were really comfortable. Just an all around nice place to stay.
Disliked: Nothing, it was fantastic

Exceptional

Liked: Comfort
Disliked: Security deposit that I most likely wont get back

To all the staff at...

Liked: We had a beautiful and exceptional stay. The entire staff was amazing and welcoming, especially the front desk team, who were always there to help with any questions or concerns. They were very caring towards my grandchildren. The rooms were very clean, and the breakfast was excellent with no complaints. The location was great.
Disliked: There was nothing better; this was the first hotel we visited in Virginia where the staff was amazing, with no complaints and exceptional service.

Bad

Disliked: Charges $15.99 per person for breakfast.

Bad

Liked: Nice, clean room
Disliked: Hotel is falsely claiming damages to a marble slab windows sill and curtain. We left the room the way it was when we checked in. We did not cause any damages.

Poor