Hilton Garden Inn Louisville Mall Of St. Matthews

Ideal for a short getaway.

Liked: Great location! A mall is located across the street, with many shops nearby. The property is beginning to show signs of age, and there was only one functioning elevator.
Disliked: Well, I booked using booking.com for a set price. When I arrived, they charged a little more, but the dollar amounts were off because a deposit is usually a set flat amount, not something with change. Then, I was still charged more at checkout than for my booking reservation. They are adding a fee for guests to park in the parking lot. The booking listed the property as having free parking.

Exceptional

Very good

Liked: Breakfast was not what I have experienced at other Hilton Garden Inns. Could use some more polishing.
Disliked: water pressure in the shower.

Superb

Very good

Very good

AnGood value room but avoid...

Liked: The rooms are comfortable and clean
Disliked: The breakfast options offered are terrible. The quality of the food is beyond poor and they still charge you $16.

Great place to stay!!

Liked: Very clean!! Spacious rooms, comfy beds. Located in the heart of malls, restaurants, shops…you name it. We have stayed here several times and have never been disappointed.
Disliked: Nothing negative to say about this place.

Exceptional