Hilton Garden Inn Louisville Downtown Guest Reviews
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|2.7 miles from Louisville centre|
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Deborah E, Lawrenceburg KY Sat, 9 April 2016
People were so nice and valet were really nice and fast. Thank you for a great night - we will return for another stay with you.
Liked: Very positive.
Tony Sat, 17 November 2018
Louisville concert weekend
Liked: Friendly staff. Great location. Comfy bed. Nice size room.
Vanessa Tue, 13 November 2018
Cheryl Thu, 1 November 2018
Linda Mon, 29 October 2018
Anonymous Wed, 17 October 2018
Liked: Location and check in staff person were the only two positive things about the stay.
Disliked: Very loud the ENTIRE time. Housekeeping began beating on the door at 8 am despite a noon checkout time. Breakfast waitress was awful and then very loudly complained about the tip. The tip reflected the service we got. You can pay $10-30 more a night and stay one block up for a much much nicer hotel!
Greg Tue, 16 October 2018
Tomekia Mon, 1 October 2018
Liked: I liked the bar area on the roof top.
Disliked: The mattress on bed are firm. I like soft .
Carye Sun, 30 September 2018
Liked: Everything else was great. We even had an delay the next day with our business in town and they allowed a late check out. Again very accommodating!
Disliked: Breakfast was a bit awkward. I choose a room that included breakfast but the front desk folks couldn't see that. I showed them my booking in the app and they said they noted it on our reservation. Our name didnt show up on the list the next morning at the restaurant. The server was very accommodating but it felt awkward for all. The food also was mediocre and my son was first brought out the wrong meal
Anonymous Wed, 26 September 2018
Came for Bourbon and Beyond...
Liked: The breakfast was by far better than expected. The wait staff were wonderful.
Richard Thu, 20 September 2018
I always enjoy the Hilton...
Liked: The staff was exceptional. The rooftop bar was great, and the food up there was way beyond what we expected. The location was very convenient. But above all else, the people made the experience special.