Hilton Garden Inn Lansing West Guest Reviews
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Drew Wed, 16 April 2025
Exceptional
Sherry Sat, 12 April 2025
Overall, a wonderful experience and...
Liked: The breakfast was very good and the waitress was phenomenal. The room was very nice and clean, the bed was comfortable and the staff brought us extra pillows for an even better night's sleep. It was wonderful being able to bring our puppy along as this property is dog friendly. There was no mention that the pet fee was $75 and we probably wouldn't have brought the puppy if we knew that, but the hotel staff were very accommodating as the hot tub was out of service being repaired/painted and so they waived the pet fee. This was just another excellent customer service gesture and made the stay even better.
Disliked: We really did miss not having the hot tub to enjoy but understand maintenance and painting needs to be done at times. The TV did not have an option to screen mirror from the phone or be able to cast to the TV so we were unable to watch YOUTUBE from the TV, so we had to watch from our phone.
Janine Fri, 11 April 2025
Overall we enjoyed our stay...
Liked: The cleanliness and comfort.
Disliked: Would have liked a more traditional styled restaurant and menu. Continental breakfast at no charge.
Alexie Mon, 31 March 2025
Exceptional
Daryl Thu, 27 March 2025
Very poor
Cunningham Wed, 12 March 2025
Exceptional
Kristine Thu, 6 March 2025
Very good
Drew Sat, 1 March 2025
Exceptional
Amber Mon, 24 February 2025
Fun
Liked: The curtains were amazing
Disliked: The extra cost for breakfast
Steven Thu, 20 February 2025
Exceptional