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Hilton Garden Inn Knoxville/university eee
Hilton Garden Inn Knoxville/university, 1706 Cumberland Avenue, Knoxville, TN | Area: Downtown Knoxville
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (147 Ratings)
0.9 miles from Knoxville centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Free internet and well-appointed rooms with microwaves and mini-fridges await our guests at the Hilton Garden Inn Knoxville/University ideally located for pedestrian traffic to all things University of Tenneseee. This four-story non-smoking hotel has 118 rooms and suites with choice amenities such as free high-speed internet flat-panel cable TVs with HBO and convenient microwaves and mini-fridges all right off the campus of University of Tennessee. There are two restaurants on-site; both serve breakfast and one is open for dinner and offers room service. Knock out work tasks at the business center and get in a workout at the fitness center. Forgotten items and snacks are available at the sundries shop in the lobby; there's an ATM too. The hotel is on U.S. 70 and borders the University of Tennessee campus. Walk to Volunteers games at Neyland Stadium in just over 10 minutes. The popular restaurants and boutiques of Knoxville's Market Square are two miles away. Don't miss the bird's-eye view

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Tour Desk
` Express Check-In/Check-Out
` Shoeshine
` fitness center
` Direct dial telephone
` Full american breakfast
` Interior corridors
` Late check-out available
` Public address system
` Safe
` Security
` Souvenir/Gift Shop
` Transportation services
` Free High Speed Internet

Hilton Garden Inn Knoxville/university Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5.0 out of 5

Clara, Chesnee, visiting Thompson Boling Arena Mon, 12 December 2016

Hubby and I went to see Chris Young perform at Thompson-Boling Arena which was easy to get to from this location. You could walk there in better weather. Just outside the university and many fast food places were there and nicer dining, as well.

Liked: The valet service was great; the room was clean and comfortable; the breakfast was exceptional. The entire staff from front desk, valet and wait staff were friendly and helpful.
Disliked: The shower door only opened on one side - that didn't allow for me to test the water before getting in. Getting in and out of the hotel was tricky due to construction and the hotel front was in an alley.

5

Exceptional - 5.0 out of 5

Kashia, Jonesborough, visiting Thompson Boling Arena Sat, 1 November 2014

Liked: Great service; clean rooms.
Disliked: Our room was right next to the elevator so we could hear it all day/night.

5

Exceptional - 5.0 out of 5

Marilyn Fri, 19 October 2018

Exceptional

Liked: Really lovely staff.
Disliked: There was a mix up at breakfast, it was not included although I had paid for it when booking.

3.4

Pleasant - 3.35 out of 5

Tressa Mon, 15 October 2018

probably won't stay again

Liked: quiet near campus nice staff
Disliked: No hot water for showers MULTIPLE times. No where for parking let alone drop off ..cones all over the place a real cluster

4.6

Wonderful - 4.6 out of 5

Mary Fri, 12 October 2018

Superb

5

Exceptional - 5.0 out of 5

Marilyn Sun, 7 October 2018

Exceptional

1.7

Poor - 1.65 out of 5

Disappointed Sat, 6 October 2018

Total dissatisfaction

Liked: The location and the valet service staff were nice.
Disliked: My room?s carpet and couch was wet when I got there (they said from shampooing).The front desk clerk tried to blame it on me getting there early. I arrived 15 minutes early. They said they would have maintenance up to soak up the moisture. I had to remind them to do this. I toured the campus for an hour to give them time to do this even though I was exhausted and wanted nothing more than a nap. I came back and it was done, but there was a fan in my room to try to dry the carpet out. For the rest of my stay the carpet felt...sticky and left a residue on my feet. Really gross. Then the breakfast, I was told I had to pay for since I wasn?t a special member of sorts. Highly disappointing. I went to McDonalds for breakfast, at least there I know I?ll be setting myself up for dissatisfaction, unlike booking with Hilton.

4.6

Wonderful - 4.6 out of 5

John Sun, 23 September 2018

Superb

5

Exceptional - 5.0 out of 5

David Sat, 22 September 2018

Exceptional

Disliked: not marked that you have to go thru the ally to main entrance

3.8

Good - 3.75 out of 5

Mary Thu, 13 September 2018

Good

Disliked: The TV did not work in the room and no one at the hotel could figure it out... The valet guys were over worked and under staffed and the shuttle did not run late enough into the evening on Saturday and Sunday it was done at 9 on move in weekend which was a very busy time

2.7

Fair - 2.7 out of 5

Rod Wed, 5 September 2018

Passable

Liked: The bed
Disliked: Hidden cost

4.4

Excellent - 4.4 out of 5

Harmony Wed, 29 August 2018

Fabulous

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Hilton Garden Inn Knoxville/university 1706 Cumberland Avenue, Knoxville, TN