Hilton Garden Inn Kalamazoo Downtown Guest Reviews
Write a review
0.2 miles from Kalamazoo centre |
Write a review
Lisa Mon, 15 July 2024
Exceptional
Liked: Quiet, clean, friendly
Nemoyer Sat, 6 July 2024
everything was fine
Liked: everything was fine
Disliked: everything was fine
Matthew Thu, 4 July 2024
Very good
Native Sun, 30 June 2024
Good value, clean, comfy beds,...
Liked: Pluses: friendly and responsive front desk staff who were really trying to make sure we had a perfect experience, super friendly restaurant staff, good restaurant and drinks, located close to everything, comfortable and clean beds/pillows, friendly and hard working cleaning staff, added security using required keycards was spot on at front door and on elevators, strong working AC and many channels TV
Disliked: Coffee maker wasn’t working and the staff should’ve told my husband he could get complimentary coffee instead he walked to McDonald’s for some on the first day. After dining at the restaurant, we were informed of the complimentary coffee. Even when the coffee maker was replaced, we still had to slam it down to get it to engage, it’s a clunky design and probably too difficult for elderly customers. AC made clunky noises at night. Also, the water in the bathroom leaked onto the floor from the shower due its sliding door designs, and I was compelled to wipe it up, after a few days, it started to smell like wet towels and the smell drifted into the room itself. I also prefer soaps, shampoos, conditioners that are newly wrapped - the pumps are cute but I don’t really trust the contents so I was glad I brought my own.
Steffgen Sat, 29 June 2024
Good
Liked: Downtown location was convenient for walking to restaurants and bars. Hotel is nice overall: clean, modern, friendly front desk staff. We stayed on a higher floor, and didn't really hear anyone in other rooms. Bed was comfortable.
Disliked: Parking is extra… $20 per day, but we were able to park on the street for free (paid meter parking hours are 8-5pm on a weekday). Hotel bar prices were a bit higher than expected.
Ronald Thu, 27 June 2024
We were very pleased with...
Liked: The hotel is very clean and the staff was great. Also, the location was perfect.
Disliked: The beds were okay, but not great.
Terri Mon, 10 June 2024
Fun
Liked: The room was very clean all the people I talked to were very friendly and helpful. I loved that I was in walking distance for everything we wanted to visit would definitely stay here again
Disliked: Nothing
Kwon Tue, 4 June 2024
Superb
Hawkins Fri, 24 May 2024
Superb
Lusch Fri, 10 May 2024
Very good