Liked: Hotel was very nice and all of the staff were extremely nice. We also appreciated the fact that even though we were concert goers and heavily tattooed, we were not looked down on in any way. That is rare in a nice hotel these days. Thank you!

Exceptional

Liked: Front desk staff was friendly and helpful.

Exceptional

Liked: it was in a very nice and safe part of Jacksonville

Good

Liked: The location
Disliked: Free breakfast was served during the week but not on the weekend.

Exceptional

The environment, sanitation and service...

Nice and enjoyable stay

Liked: The room was clean and comfortable.
Disliked: Breakfast wasn't complimentary

Definitely worth the money and...

Liked: Layout of the room and location.

Not the best

Liked: location
Disliked: we have stayed here so many times, it’s always been good but this time it was just bad. There was homeless people hanging outside. They just wanted to hang out but it’s still not good. The staff all seem to hate life. The pool was green with algae and the hot tub full of mold. if you wanted to get an roach clip go to the pool they are thrown every where lol so gross . our shower was leaking water under the tub so if we took a shower longer than 5 mins the bathroom was flooded. The breakfast was 17.95 an suppose to be Buffett. 3 cereals an toast. They had the set up for buffet but was empty. not worth the 175.00 per night we paid.

Exceptional