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Hilton Garden Inn Jacksonville Downtown Southbank eee
Hilton Garden Inn Jacksonville Downtown Southbank, 1201 Kings Avenue, Jacksonville, FL | Area: Downtown Jacksonville
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (205 Ratings)
1.9 miles from Jacksonville centre
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Hotel Description
The free Wi-Fi comfy rooms sleek decor and easy access to downtown all impress our guests of the Hilton Garden Inn Jacksonville Downtown Southbank. Part of an eight-story 221-room complex shared with a Homewood Suites the Garden Inn was built in 2010. Room design here emphasizes fresh style and cutting-edge design. Along with free Wi-Fi rooms offer the latest tech touches and ergonomic comforts including signature beds high-end desk chairs HDTVs and microwaves and mini-fridges. Hotel amenities include an on-site restaurant cocktail lounge fitness center business center 24-hour market coin laundry billiard rooms and heated outdoor pool and hot tub. The hotel also offers parking in a garage for an additional fee. The hotel is in the trendy San Marco neighborhood a five-minute drive to downtown and adjacent to a skyway that lets you walk there quickly too. On your side of the river you'll find great bistros the Stein Mart headquarters and medical leaders like Baptist Medical Center and Nemours Children's Clinic. Simple pleasures you won't want to miss: window shopping in San Marco and strolling the Riverwalk to take in its picture-perfect views of downtown. The hotel is 17 miles from the airport.

Check-in time: 15:00:00   Check-out time: 12:00:00
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Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` Outdoor pool (all year)
` Shuttle service (free)
` WiFi everywhere
` shuttle service
` WiFi available in all areas
` Breakfast options

Hilton Garden Inn Jacksonville Downtown Southbank Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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4

Very Good - 4 out of 5

Patricia, Malabar, visiting Shiloh Metropolitan Baptist Church Sun, 13 November 2016

It was convenient to the event I attended. I probably would not go there again unless there was a similar event and even then, it would probably be worth checking out other hotels in the area.

Liked: It was very clean.
Disliked: Shower - zero water pressure.

5

Exceptional - 5 out of 5

Andrea H, Bluffton Mon, 11 February 2013

Great room, service, location to venue. Wonderful breakfast included. Definitely would stay there again.

5

Exceptional - 5 out of 5

Isa&john Thu, 5 September 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Dantzler Wed, 4 September 2019

Exceptional

5

Exceptional - 5 out of 5

James Mon, 26 August 2019

Exceptional

4.2

Very Good - 4.2 out of 5

Anonymous Sat, 24 August 2019

Very good

Liked: Staff very pleasant and breakfast was great
Disliked: The pool was unavailable

4.6

Wonderful - 4.6 out of 5

William Sat, 17 August 2019

I'll be back

Liked: The beds were really comfortable, all the staff were super helpful and friendly, they have a great hot breakfast and pretty big selection, DirecTV and a Keurig coffee maker in every room. It was an all around awesome stay.
Disliked: I didn't like that you have to pay $10 for parking.

5

Exceptional - 5 out of 5

Verified Hotel Guest Thu, 15 August 2019

Liked: Staff was super friendly. Hotel was nice and clean. Definitely recommend.
Disliked: $10 a day for parking.

5

Exceptional - 5 out of 5

Kathy Thu, 15 August 2019

Exceptional

3.6

Good - 3.5 out of 5

Tamika Sun, 11 August 2019

Over all of my stay,...

Liked: I like the friendliness of the staff and they made sure that we were taking care of.
Disliked: I believe in hospitality for one. I believe that when you want people to come to your place of business or hotel, you treat them with hospitality. I don't like the fact that this hotel don't value their customer's enough to complimentary them with breakfast... Also another thing, you have managers that's not really doing there job. It need's a manager to start checking behind their cleaning staff. It's this that they are not cleaning and all it takes is just one small thing and your customer's to see that something is not clean and that my friend will cause them to not want to come back.

5

Exceptional - 5 out of 5

Xxxxjax Sun, 11 August 2019

Exceptional

4

Good - 4 out of 5

Brigette Thu, 1 August 2019

Downtown Jacksonville Stay

Liked: I enjoyed the way the room was cleaned every day, also Jose at the bar was always welcoming even if you were just walking by the bar, he would speak! The location was good, didn't know they had shut down Jacksonville Landing, but we had fun in spite of.
Disliked: Parking was crazy, wasn't told where to park. The Lot was shared by nearby restaurants and others walking nearby. Also, I wanted to pay for mh room with a Visa GC to keep my debit from not being used when I travel, was told I could hold the rolm with it but would be able to pay upon check out, well that didn't work either. My fault on that, I just assumed that it would work because I was told it was possible, had to find another way to pay at checkout which was a bit frustrating.

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Hilton Garden Inn Jacksonville Downtown Southbank 1201 Kings Avenue, Jacksonville, FL