Hilton Garden Inn Jacksonville Downtown Southbank Guest Reviews
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Patricia, Malabar, visiting Shiloh Metropolitan Baptist Church Sun, 13 November 2016
It was convenient to the event I attended. I probably would not go there again unless there was a similar event and even then, it would probably be worth checking out other hotels in the area.
Liked: It was very clean.
Disliked: Shower - zero water pressure.
Andrea H, Bluffton Mon, 11 February 2013
Great room, service, location to venue. Wonderful breakfast included. Definitely would stay there again.
Antonio Tue, 3 May 2022
Good
Liked: Window view of downtown skyline
Disliked: Furniture/tv could?ve been better
Katia Mon, 2 May 2022
Good
Hudson Sun, 1 May 2022
Passable
Trina Mon, 25 April 2022
Good
George Mon, 25 April 2022
It was fair. Probably won't...
Liked: The landscape was nice, the lobby was nice.
Disliked: The hot tub didn't work which was the reason that we chose this hotel. That was a big disappointment. I booked a balcony however was told the balcony rooms were full. The room was not as clean as I felt acceptable.
Sonya Mon, 25 April 2022
Exceptional
Teresa Mon, 18 April 2022
Very nice
Liked: Everything was fine until I received a charge on my card unnecessarily. The room was paid for at check in but my card was charged the next day. Haven't received my refund yet.
Disliked: Billing
Blanca Mon, 11 April 2022
Exceptional
Liked: Great location. Nice & clean rooms. All staff members were super nice & friendly.
Disliked: The train that went by in the middle of the night.
Francoeur Mon, 28 March 2022
Exceptional
Lauren Sun, 27 March 2022
Pleasant