Hilton Garden Inn Jacksonville Downtown Southbank Guest Reviews
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|1.9 miles from JACKSONVILLE centre|
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Patricia, Malabar, visiting Shiloh Metropolitan Baptist Church Sun, 13 November 2016
It was convenient to the event I attended. I probably would not go there again unless there was a similar event and even then, it would probably be worth checking out other hotels in the area.
Liked: It was very clean.
Disliked: Shower - zero water pressure.
Andrea H, Bluffton Mon, 11 February 2013
Great room, service, location to venue. Wonderful breakfast included. Definitely would stay there again.
Mcrtwin2 Sat, 27 May 2023
Liked: It was great, the room was really spacious and comfortable. It was quite a perfect location to Dailey's Appitheater. Love that there was a parking garage and easy access to highways. Lots of restaurants nearby by, some walking distantance.
Disliked: Nothing I did not like.
Fidel Fri, 26 May 2023
Not worth half the money...
Liked: The customer service after my terrible stay was not bad, they refunded the room. Still had to pay parking, not much good to be said. Breakfast was great, except for the coffee.
Disliked: The room was dirty and dingy. Carpet had burns, dust in every corner, even a moldy knife... water was not hot, just Luke warm. Curtains were stained yellow, coffee maker was not sanitary, the tables were all scratched up and looked like they were wiped with a wet rag. I was not happy with the room at all, especially not for $200+ per night. This was the first time a Hilton has let me down, and it was reminisent of a crack motel.
Sohe Thu, 25 May 2023
Lisa Tue, 23 May 2023
Patrick Mon, 22 May 2023
first and last time at...
Liked: nice hotel and great bartender
Disliked: pay to park, breakfast not included, burnt sausage links and fake eggs, really? Beds aren’t very comfortable either
Sherry Mon, 22 May 2023
Disliked: furniture outdated no luggage rack in the room
Debra Mon, 22 May 2023
Altalischa Mon, 22 May 2023
Dharma Mon, 22 May 2023
Liked: the hotel was nice
Disliked: the bathroom in the lobby wasn’t clean, no paper towels or toilet paper. I love hotel breakfast and normally that’s why we stay at a hotel, this breakfast was awful.. I left the buffet with potatoes and sausage on my plate.
Afrika Mon, 22 May 2023