Hilton Garden Inn Jackson/Flowood MS

Exceptional

Overall good. We will return.

Liked: There was a HUGE roach in the first room. The wonderful gentleman at the front desk immediately changed our room, SADLY my husband book and paid for a king SUITE but we did not get that. The gentleman at the front desk made the rating go up. Everything else was fine EXCEPT for the ROACH and no King SUITE.
Disliked: KING SUITE as booked and no roach.

Pleasant

Exceptional

Exceptional

Overall good stay

Liked: The staff was courteous and professional. I was able to receive additional towels for my room with no hesitation. The parking was good as well.
Disliked: The carpet in the hallways was not pleasing to the eye. In fact, it was badly stained. I was very disappointed with that.

Good

Liked: Nice area
Disliked: Toilets inside them needs to be cleaned pee and hard water stains

Exceptional

Passable