Hilton Garden Inn Jackson Downtown Guest Reviews
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|0.4 miles from Jackson centre|
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Corey, Baton Rouge, visiting Hal and Mal's Jackson Mon, 9 February 2015
Everyone was great. The receptionists, the restaurant workers, the valets, etc. - not a bad word to say about any of them. Only negative is the downtown area is rundown with a lot of empty buildings but that has nothing to do with the hotel and their service.
Liked: The staff.
Sara, Greenwood Mon, 15 October 2012
Rooms were very nice, staff was friendly and accommodating. Overall everything was very clean and well kept. Dinner was awesome. Shuttle was nice and clean. They had no problem taking us to Hal and Mal's and when we requested the time we wanted them to take us, they were prompt and not late. Downtown area around hotel was very nice and clean. Kudos! Keep up the good work - I will be back.
Liked: All hotel staff were friendly and accommodating. We had dinner there and it was amazing. I would highly reccommend Hilton Garden Inn in Downtown Jackson to any and everyone!
Claire P, Shreveport, LA Mon, 20 August 2012
Shelby was our valet and he was great - delivered our bags to room and took us to and from concert at Thalia Mara Hall. Food in Grill was excellent. Room was very nice. Needed more guidance about breakfast - wasn't sure how to dine in or take to our room - we thought it was complimentary but hostess stopped us to give us a ticket. It was embarrassing because we didn't realize the procedure. All in all, great stay in your hotel. Hope to stay there again some day!
Liked: Shuttle service to and from concert.
Disliked: Received 2 unrequested wake-up calls at 3:15 and 3:20AM.
Mary Sun, 28 February 2021
Disliked: The WiFi was out for a whole day and I needed WiFi. Everytime I called down they said that it was being fixed at the moment
Robert Sat, 27 February 2021
Kayla Fri, 26 February 2021
Liked: Very clean
Disliked: You have too call before you walk down.
Amanda Fri, 26 February 2021
Jackson Ice storm
Liked: The rooms are clean and spacious. Beds are really comfortable and towels are soft
Disliked: Due to the ice/snowstorm internet was out and I really needed it for work. Valet parking is a little expensive, Other than that, I love this hotel.
Derricks Mon, 22 February 2021
Just ask him
Liked: The great customer service of the Service Manager Alton Hollins . Mr. Collins was always pleasant whenever I had questions for him and I had many.
Disliked: The pillows were too soft for me. I prefer pillows that have more support
Natasha Fri, 19 February 2021
Jozette Wed, 17 February 2021
Chris Tue, 16 February 2021
Liked: Best hotel ever
Disliked: All around great
Johnathan Mon, 15 February 2021
Liked: Everything was lovely
Disliked: Clean and quiet
Henry Mon, 15 February 2021