Hilton Garden Inn Jackson Downtown Guest Reviews
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|0.4 miles from Jackson centre|
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Corey, Baton Rouge, visiting Hal and Mal's Mon, 9 February 2015
Everyone was great. The receptionists, the restaurant workers, the valets, etc. - not a bad word to say about any of them. Only negative is the downtown area is rundown with a lot of empty buildings but that has nothing to do with the hotel and their service.
Liked: The staff.
Sara, Greenwood Mon, 15 October 2012
Rooms were very nice, staff was friendly and accommodating. Overall everything was very clean and well kept. Dinner was awesome. Shuttle was nice and clean. They had no problem taking us to Hal and Mal's and when we requested the time we wanted them to take us, they were prompt and not late. Downtown area around hotel was very nice and clean. Kudos! Keep up the good work - I will be back.
Liked: All hotel staff were friendly and accommodating. We had dinner there and it was amazing. I would highly reccommend Hilton Garden Inn in Downtown Jackson to any and everyone!
Claire P, Shreveport, LA Mon, 20 August 2012
Shelby was our valet and he was great - delivered our bags to room and took us to and from concert at Thalia Mara Hall. Food in Grill was excellent. Room was very nice. Needed more guidance about breakfast - wasn't sure how to dine in or take to our room - we thought it was complimentary but hostess stopped us to give us a ticket. It was embarrassing because we didn't realize the procedure. All in all, great stay in your hotel. Hope to stay there again some day!
Liked: Shuttle service to and from concert.
Disliked: Received 2 unrequested wake-up calls at 3:15 and 3:20AM.
Susan Wed, 13 November 2019
Liked: The location was perfect between station and downtown.
Good biz centre with decent printer.
Free coffee in lobby at breakfast time
Disliked: I had no complaints really liked the place. I did need help setting room temp and getting coffee machine to work
Lynn Mon, 11 November 2019
Disliked: Not in a safe area of town and felt staff should have alerted us to be careful
Bridget Sun, 10 November 2019
Anonymous Sun, 10 November 2019
Samantha Sat, 9 November 2019
Daniel Thu, 31 October 2019
Abiodun Mon, 28 October 2019
Anonymous Sun, 27 October 2019
Disliked: Breakfast cost us $15 per person. Parking is $15 per day. Bathroom smelled like a public restroom and had mold in the tank. Was definitely not what we expected from a Hilton hotel.
Patricia Fri, 25 October 2019
Overall it wasn?t a bad...
Liked: That the hotel itself and attached restaurant appeared clean. The staff at restaurant we?re friendly and accommodating.
Disliked: Some at from desk during check in was very matter of fact. Answered my questions with little concern over my concerns. The room I received for Saturday and Sunday nights was not as clean as the room I had on Friday night.
Anonymous Fri, 25 October 2019
good other than paying for...
Liked: the location
Disliked: paying for parking