Hilton Garden Inn Islip/Macarthur Airport

Exceptional

Summit the guy at the...

Liked: Well, the breakfast was supposedly $10 which I didn’t get and the hotels in the middle of nowhere no pool no free breakfast in the price was outrageous. I could’ve stayed a little closer to where I wanted to be bad location.
Disliked: Well stop charging on member $10 to park $400 for a room. It wasn’t worth it. The AC didn’t work good and I never complain and then you’re in the middle of nowhere. There’s no walking distance to anything.

See above at things I...

Liked: Location. It was clean and comfortableAlso they allowed my dog for a fee. Further because of the dog and rain my family went back to a large table area in the lobby, where we brought dinner back to eat.It was a nice touch to have that area available.
Disliked: All the extra charges, $10 for parking, having to pay for breakfast. It was ok but expensive for what it was.

Good

Liked: Wasn’t a real “restaurant “ or “bar” but sufficient.
Disliked: Wallpaper peeling off the wall. Bathroom floor was dirty with spots. All pillows need to be replaced!

Exceptional

Liked: Clean well kept

Exceptional

Stayed for a family funeral....

Liked: The breakfast was excellent, but the booking website lead us to believe it was part of the stay. It was $18.00 per person. When the staff realized the issue they removed the charge for the first days breakfast. Super customer service!
Disliked: The bed was not comfortable. I woke up each morning with an aching back. It was also difficult to sleep in due to the uncomfortability of the mattress. We were also told that the maid service would not be in on Sunday which was fine. Monday we had fresh towels, but the bed wasn't made.

Superb

Exceptional