Hilton Garden Inn Islip/Macarthur Airport

Superb

Clean with plenty of parking.

Liked: The hotel was clean. The elevator was having issues and was fixed quickly.
Disliked: N/A

Excellent

Liked: Nice
Disliked: The property was basic. I didn’t go there for the property wasn’t out there very much, but the facility itself was very nice. Very nice.

It was very convenient and...

Passable

Liked: Good Location, room acceptable, but not great
Disliked: Property a bit dated. $10 charge per night for parking with a sign in Parking Lot "We are not responsible for anything that happens to your vehicle"....so what are we paying $10 for??...There are ample spaces so it's not a supply and demand issue. Housekeeping every other day, but coffee supplies and tissues not replenished during the housekeeping visit. They need to do better

Very good

Liked: Clean, good location. Room was big and clean. Bathroom a little small. I found it to be expensive.

Bad

Liked: Location
Disliked: There was no running water to take a shower which made me the most uncomfortable and late for my grandmothers funeral

Very poor

Liked: I didn’t have any of the breakfast, but the location of the hotel itself is very good. It seemed like they were doing renovation work in the hallways no weldings ripped up wallpaper very dirty. The main problem was once I checked into my room I went to the shower I got all soaked up and everything and the water stopped. The water did not work. I had to wait five minutes for the water to come back on And for this reason, I would never go back to this hotel again.
Disliked: If the shower was working properly, I never been to a hotel where the shower stopped working in the middle of the process. I asked to be room change. They didn’t help me terrible service. Tell a terrible customer

Passable

Liked: The location was great
Disliked: The shower didn’t work. Depending how many people are taking showers at once the pressure went from very little to not working at all to normal. Also, I thought charging $10 a night to park was insane. I’ve stayed at hundredths of hotels in the states and internationally and have NEVER been charged for parking.