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Hilton Garden Inn Indianapolis/Northwest eee
Hilton Garden Inn Indianapolis/Northwest, 6930 Intech Boulevard, Indianapolis, IN | Area: Indianapolis Northwest - College Park
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HOTEL RATING: 
VERY GOOD
4 out of 5 (56 Ratings)
12.6 miles from Indianapolis centre
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Hotel Description
Modern stylish and comfortable the Hilton Garden Inn Indianapolis NW wows our guests who have stayed at this northwest Indianapolis hotel. This 122-room all non-smoking charmer on five floors starts out with an inviting airy lobby dominated by a large stone fireplace and softened with sheer drapes and modern lighting. The hotel offers free Wi-Fi throughout as well as 32-inch flat-panel TVs with cable sumptuous bedding and a microwave refrigerators work desk and ergonomic chair in every room. The on-site restaurant offers three meals a day and there's always room service when you want to dine in. The outdoor terrace and fire pit is the perfect place to sip a cocktail and mingle with friends or other guests and the on-site business center will help you get your work done on the road. When you're done with business or touring head for the indoor heated saltwater pool hot tub and state-of-the-art fitness center. Parking is free at this hotel. Hilton Garden Inn Indianapolis NW is located in Intech Park. The hotel is 10 minutes from lovely Eagle Creek Park which offers walking trails boating bicycling an ornithology center and swimming. Indianapolis Motor Speedway is 15 minutes from the hotel. Indianapolis International Airport is 18 miles.

Check-in time: 15:00   Check-out time: 11:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Free Parking
` Laundry
` Meeting/Banquet Facilities
` Tour Desk
` Air Conditioning
` Express Check-In/Check-Out
` Hair dryer
` Jacuzzi
` Dry cleaning
` Internet services
` BBQ facilities
` ATM/cash machine on site
` Fax/photocopying
` fitness center
` alarm clock
` Cable/Satellite TV
` Cocktail lounge
` Complimentary cocktails
` Complimentary coffee in lobby
` Complimentary in-room coffee or tea
` Conference facilities
` Desk with electrical outlet
` Direct dial telephone
` Full american breakfast
` Heated guest rooms
` Indoor pool
` Interior corridors
` Iron
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Pool
` Public address system
` Remote control television
` Safe
` Security
` Souvenir/Gift Shop
` Telephone jack adaptor available
` TV
` Voice mail
` Welcome drink
` Whirlpool
` Free High Speed Internet
` Iron Board
` Free Internet

Hilton Garden Inn Indianapolis/Northwest Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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1.7

Poor - 1.6 out of 5

Tracy Fri, 3 May 2019

Over priced , terrible customer...

Disliked: Woksn up at 9 am when sick and check out time was NOON , ASKING 4 Times between 2 people about rates for 60-90 days min after paying $232 for standard room I see t 12 hours In . It was like they didnt care about that 15k sale. Very dissatisfied

4.8

Exceptional - 4.8 out of 5

Glenda Mon, 8 April 2019

Exceptional

Liked: It was spacious
Disliked: Could have had more areas to sit

3.8

Good - 3.8 out of 5

Carla Mon, 8 April 2019

Good

5

Exceptional - 5 out of 5

Kimberly Sun, 24 February 2019

Great stay

Liked: Super nice
Disliked: Free breakfast would have been nice

4.2

Very Good - 4.2 out of 5

Mcureses Mon, 18 February 2019

Very good

Liked: Comfy bed, nice amenities and excellent staff.

5

Exceptional - 5 out of 5

Carlos Mon, 21 January 2019

Awesome stay, fully recommended.

Liked: Nice relaxed enviroment. Welcoming lobby.
Disliked: No complains.

4.6

Wonderful - 4.6 out of 5

Dionna Mon, 21 January 2019

Fan of Hilton, wished i...

Liked: I liked the convenience of the hotel being right on/ off the expressway! I also liked the staff other than the front desk miscommunication.
Disliked: I did NOT like that the front desk attendant (red hair lady) questioned me about a call she received for a guest in a specific room number, while i was on my way to breakfast. She asked my name and room number and advised me that she thought I was with the party mentioned on her call, which I feel was very unprofessional. The 2nd interaction with this front desk attendant was actually while I was waiting on my breakfast order (I paid for 2 breakfast meals with my room), she advised the dining room attendant that I hadn't paid for breakfast, without checking in the system, which made me feel very uncomfortable because the interaction occurred in the middle of the dining room, in front of other guest! It was suggested to me that I sit my plate down to handle the matter at the front desk. After following the front desk attendant (red head lady) BACK to the front desk to verify that I had actually paid for my meal (2 of them) I retrieved my food, of which the nice chef kept warm, and did not return for my 2nd meal d to the way I was treated. My ENTIRE encounter with this lady could've and should've been more professional and less stressful, especially since I was a PAYING CUSTOMER and the fact that I've frequented Hilton properties, several times, prior to my experience this visit! My 3rd issue with this property was the fact that I was charged 3 times for the same room. My prior experience with the Hilton, is that I make my reservation, at check in, I am charged a fee for incidentals, then finally pay for my entire stay at check out. For some reason, this hotel charged me the expected hold for incidentals, as well as charged my account for a 4 day stay opposed to the 2 day stay I had utilized. Prior to check out, the manager corrected the charges, and advised my room charges were satisfied and gave me a receipt; 2 days later, my account was charged AGAIN for $400+ dollars (which was the total of 4 nights...

2.5

Fair - 2.5 out of 5

Janey Thu, 13 December 2018

Will not be returning to...

Liked: Pleasant check-in and breakfast experience but breakfast omelet was just okay
Disliked: Wanted to Oder dinner in the room at 9:30pm and no one picked up the phone when we called room service - twice. Also, came back to the room at 5pm on Sunday (stayed 3 nights) and the room had not been made. Too, the TV remote was questionable.

5

Exceptional - 5 out of 5

Carlos Thu, 22 November 2018

Stress free stay

Liked: Openness, relax enviroment....
Disliked: All good

2.3

Disappointing - 2.3 out of 5

Rebecca Mon, 12 November 2018

disapointing

Disliked: I was so disappointed I had to WAIT for 1.5 hours to get a room after arriving. I did have a reservation for a room with 2 queen beds. The front desk told me that they had overbooked and would try and find me a room. At first she asked if I would take a room with one bed and I said NO, I had 2 adults and 2 children, They did not have my room prepared at 7:30pm so it took them 1.5 hours to find someone to clean a room so we could use it. I would say that the room did not meet my expectations as when I stay at a Hilton Garden Inn!!! in the morning I asked to speak to the manager about the situation and the front desk said that she would give her my information and she would call me. I still have not received that call!!!

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Hilton Garden Inn Indianapolis/Northwest 6930 Intech Boulevard, Indianapolis, IN