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Overall Average Score:
Very Good (4.2 out of 5)
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Stephanie, Hanover, visiting Murat Theatre Tue, 15 May 2018
Also it was Mothers Day and there was no mention of that - no special perk for moms (like maybe a smile and a carnation). It was a disappointment, especially for the price.
Liked: The location.
Disliked: Nothing impressive about the rooms. The hotel was under construction. There were messes everywhere and no discounted rate. The pool area was dirty. Used towels and cups were lying all over the floor. You must pay to use the parking garage.
Rachaell, Indiania Thu, 25 September 2014
We'll be back!
Liked: Room was great; excellent view!
Disliked: Coffee maker didn't work:( Would have enjoyed a nice hot cup of joe.
Carrie, New Albany, visiting Murat Theatre Mon, 12 May 2014
We came in to see Hall and Oates at The Murat Theatre. This hotel was a great continuation of the historic feel of our weekend. It was an amazing show and the hotel was the same. Room was clean and very large. Very clean! Staff very helpful. We didn't eat in the hotel, but we have no complaints other then parking. If you can spend the $25 for Valet parking, I suggest that you use it. We paid $20 to park in the garage and had to carry our stuff to the hotel and make multi trips.
Liked: Great stay. Hotel is beautiful! We loved the decor and the historic feel of the hotel. The staff was great and very helpful if we needed anything.
Disliked: Parking was hard to find - we drove around a bit trying to find the hotel parking garage, but there is not one.
Darla K, Chicago, IL Mon, 28 November 2011
The Hilton Garden Inn located in downtown Indianapolis was VERY, VERY NICE! Everything was within walking distance from the hotel. The rooms were a nice size and clean with up-to-date decor. I would highly recommend this hotel to friends and family and would stay there again if I'm ever back in Indy!
Liked: Very nice and clean
Disliked: None
Seth Tue, 25 January 2022
Very good
Gregory Mon, 24 January 2022
The room was clean and...
Liked: Location was close to all things Downtown Indy
Disliked: Everything was perfect
Selva Mon, 24 January 2022
I GOT CHARGE FOR 2...
Liked: Nice looking building.
Disliked: I got over charged.
Melanie Wed, 19 January 2022
Superb
Liked: close to convention center and food
Disliked: night check in clerk wasn?t very friendly
Tony Wed, 19 January 2022
Exceptional
Tracy Tue, 18 January 2022
Exceptional
Michaela Sat, 15 January 2022
Great for one night stay
Liked: Great for one night stay
Dayna Fri, 14 January 2022
Pleasant
Liked: Clean roomQuiet floorComfortable bed
Disliked: I would have liked it if they included breakfastCoffee in the lobby in front of elevatorsNeeded to find someone to refill it, it took a long time
Kaytlin Fri, 14 January 2022
Superb
Rebecca Sun, 9 January 2022
Never Again!
Liked: Beds were very comfortable. (Comforter doesn't breathe, so we both awakened sweaty.)
Disliked: Desperately short-staffed; concierge/check in staff ill-trained. Marble walls filthy. Assigned to room already occupied -- we nearly got shot when we opened the room door. Paid for premium room; didn't get it. No compensation whatsoever offered. No basic amenities in room. Windows so filthy we couldn't see out. Room service advertised but not available. This was a once-in-a-lifetime vacation for us, and it was a massive disappointment at every turn.
