Hilton Garden Inn Houston/Sugar Land Guest Reviews
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|2.0 miles from Sugar Land centre|
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Camryn Wed, 13 May 2020
Chinedu Tue, 31 March 2020
Liked: Car Park
Disliked: The Hotel was under renovation. the whole place was a mess.
Dean Mon, 30 March 2020
Liked: The potential for a great facility
Disliked: Small room, not what we requested book ADA room with roll in shower told not available told only had to honor reservation if available
Gerardo Fri, 6 March 2020
Corine Thu, 5 March 2020
Saba Sat, 22 February 2020
Disliked: One of the staff members copied my moms credit card and made a $800 purchase at Nordstrom the next morning. My mom doesn?t use that credit much so thats how I know it was them.
Tracey Fri, 7 February 2020
Mediocre facility and staff.
Liked: Location was good for my travel purpose
Disliked: The lobby was under construction. The woman who checked me in spoke to the computer and not to my face. The lighting in the room was poor and the bathroom door would not stay open when desired. The breakfast was not free as it is in most hotels these days. My friend and I were in the area for a half marathon. We completed the race and returned to our room to shower before 10 am and housekeeping was in the room stripping the beds. I had not checked out and it was not past checkout time.
Asima Sun, 26 January 2020
Disliked: No water bottles in the room. Construction banging above my head and window. The breakfast service was terrible and unprofessional. Checkin staff unprofessional. Maid service unprofessional and always on their cellphones while working. Worst Hilton I?ve ever stayed at. I was going to join the HH program but after this, I may never stay at another Hilton.
Monica Thu, 16 January 2020
Lorenzo Thu, 26 December 2019