Exceptional

Liked: We woke up late the day we were supposed to check out I had set my alarm for 10:00am and didn?t wake up till I heard someone knocking on the door at 12:00pm and the house cleaning lady asked if we were checking out today I said yes! I?m so sorry I didn?t hear my alarm! And she was very sweet and I didn?t hear anything back from her being that it took us twenty minutes to get our things together and to the front desk. Some hotels if you accidentally sleep in they harass you till you come out they come back every five minutes saying you need to checkout! So I was so happy they were very cool about it since we had been in a wedding all day long and the reception that night.

Good

Liked: I like the location and the spacious room
Disliked: I didn?t like the gym and pool hours

Exceptional

Liked: Location
Disliked: Nothing

Superb

Exceptional

Exceptional

Good hotel

Liked: The hotel is good, staff is professional and kind. Nice location, very close to shopping mall Galleria where you can find everything. The room was good, enough space, fresh interior, clean comfortable big bed.
Disliked: I understand the restriction due to pandemic but self service coffee machine in the lobby would be great

Exceptional

Not at all what I...

Liked: The location to the galleria and local area was very nice and easy to navigate.
Disliked: Housekeeping service was not available hotel felt unclean.