Hilton Garden Inn Houston/Bush Intercontinental Airport

Exceptional

Exceptional

Bad

Disliked: The hotel could not verify payment of our hotel room by booking.com upon our arrival. The hotel staff had to reach out to booking.com to pay for our hotel room. Please note, this was a reservation we made and paid for in March through booking.com. This was a non refundable reservation.We had to wait for several hours before we could check in. Horrible experience!

Exceptional

Liked: Clean great area
Disliked: Nothing I liked everything

Superb

Clean and great staff!

Liked: Location and staff!
Disliked: Nothing

Exceptional

Convenient for an airport layover,...

Liked: Hotel is 10 minutes from the airport, has a free shuttle every half hour from the hotel, or on demand from the airport. And the hotel was very helpful with a late check out which we really appreciated. Also helpful with printing a shipping label for us. So it is convenient with helpful staff. Basic hotel, without on site restaurant, and no good food options nearby. There is an ok diner type restaurant walking distance, and a few other eateries. No grocery within walking distance. So really, good for hotel layover rather than a vacation.
Disliked: Shower wasn't great - it was clean, but low water pressure and hit and miss sprinkle and unsteady water temperature.

Very decent overnight stay next...

Liked: Nice room, very good location for an overnight stay to get to the airport, a small bar/restaurant in the lobby and the food there was really good
Disliked: The power plug at the desk did not work-so I had t sit with my computer in the bed next to the only power plug that worked